Police Community Support Officer

3 months ago

Humberside, United Kingdom Humberside Police Full time

**Role: Police Community Support Officer (PCSO)**

**Department: Local Policing Command (LPC)**

**Scale: SC4**

**Salary: £24,921 - £27,351 ( Plus Weekend & Shift Allowances)**

**Location: North, South bank & East riding**

**Hours: 37 Per week (Full-time) Shift pattern including weekends and evenings**

**Contract: Permanent**

Are you ready to leave the desk behind? Do you want to make a difference to local communities? Can you build long lasting and trusting relationships?

Humberside Police welcomed our first PCSOs to our policing family back in 2006. Since then, while PCSOs have always been a fundamental part of our approach to Neighbourhood Policing, their role has changed considerably. Today, PCSOs are the face of our local community - working with partners and community groups to tackle crime and anti-social behaviour, to gather intelligence and to provide crime prevention advice while supporting and sharing information with wider police colleagues.

As a PCSO you will be an accessible and visible uniformed presence in local communities, building confidence, trust, and reassurance in the Police. As a PCSO you will be a key liaison point between communities and policing, this can come in many different forms such as building evidence for the early identification of crime.

PCSOs adopt a problem-solving approach to their work, to address issues in the community such as anti-social behaviour. Working within your team and with your wider colleagues is critical to ensuring your success. A close working relationship with partner agencies is also important, as they will help support you with activities such as early intervention in preventing crime within children and young people.

Through regular engagement with residents and others in the local area, as a PCSO you will have a unique insight and opportunity to gather information and build relationships that will help enhance resident’s trust and confidence in Humberside Police. This deep community connection is key in helping protect our most vulnerable residents and while also supporting our local communities to become safer, stronger and more resilient.

PCSOs have never been more vital in the success of our local Neighbourhood Policing teams - which are most effective when there is a strong local community connection. As a PCSO you have the potential to make a significant and hugely positive impact, benefitting our local communities not only today but for many years to come.

**What is the difference between being a Police Officer and a PCSO?**
- As a PCSO you will be a familiar face within the local community you are placed in, building close working relationships with external organisations such as schools.
- As a PCSO you will be able to plan and prioritise your own workload, taking ownership of the community you are placed in.
- As a PCSO you are able to map the makeup of the community, helping the Police to understand what the key issues are in local areas.
- As a PCSO you will identify and support new ways of working. Looking at innovation in community policing and implementing evidence based policing initiatives.

**Key Responsibilities**:

- Respond promptly to incidents and implementing an appropriate solution, within designated powers and dealing with both offenders and victims fairly and proportionately.
- Gaining trust and confidence of members of the public living within the community in which they work and promote accessibility to the Police.
- Liaising with other agencies to assist with providing a multi-agency approach to addressing crime, environmental and social matters as appropriate.
- Maintains a highly visible community presence in accordance with local area needs to address issues of public concern, act as a deterrent to local crime and improve community confidence.
- Supports police officers in frontline response to incidents enabling resolution to and/or preventing escalation of low-level offending in line with their designated powers and remit.
- Supports ongoing police operations undertaking community-based activities as directed to gather, handle and submit information and intelligence, acting in line with legislation, policies and guidance, to support law enforcement.
- For further information relating to the role and tasks of this position please refer to the attached role requirement._

**What the role requires**:

- Experience of working in a customer orientated field
- Excellent communication skills
- Must have experience of dealing with members of the public, including dealing with conflict situations, or dealing with people who can be confrontational.
- Demonstrates initiative and resourcefulness in a range of situations in order to achieve a positive outcome.
- Ability to work with minimum supervision when required.
- Demonstrates the ability to be assertive and remain polite and calm in difficult situations.
- Carries out tasks in an accurate and methodical manner with an eye for detail.
- Ability to work as

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