Business Support Trainer

6 months ago

Workington, United Kingdom Gen2 Full time

**About the role**

The role of Business Support Trainer/Assessor is to carry out training and assessing for Business Support Services, including Business Administration and Customer Service plus any additional related programmes for apprenticeships and short courses.

Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds. Gen2 currently operates from 5 training centres across Cumbria and over 150 employees, the vast majority of which are direct delivery staff. Through targeted development of commercial training Gen2 continues to grow its geographic and product portfolio. Gen2 has developed many higher level programmes to meet the needs of industry including the suite of nuclear related technology foundation degrees. The quality of teaching and learning is paramount, resulting in Gen2 success rates typically 20% above the national average.

What you will be doing;
- Functional skills support and feedback is an aspect of the role, so numeracy & literacy at level 2 is required and competent IT Skills.
- Delivering training, carrying out assessments and assessing portfolio work up to and including a minimum of Level 3.
- Carry out research and product development for new qualifications in line with customer demand and continuous improvement of the provision, including material for the virtual learning environment and to support on-line delivery.
- Provide high quality academic guidance and advice to ensure all learners have a productive and effective learning experience.
- Demonstrate good practice in teaching, learning and assessment in line with Gen2’s principles and strategy.
- Contribute to the development, planning and implementation of a high quality curriculum.
- Assist in the development of learning materials, preparing schemes of learning and maintaining records to monitor learner progress, achievement and attendance.
- Ensure compliance with Data Protection Act and Freedom of Information Act and all other rules and regulations that govern the work completed for Gen2.
- Provide pastoral care and support to learners.
- Actively participate in team meetings and standardisation processes.
- Undertake any such duties which may be specified from time to time, in relation to the role, by management.
- Contribute to departmental working groups or committees as requested.
- Maintain own continuing professional development.
- Actively follow and promote Gen2 policies, including Safeguarding, Prevent Duty, Equality and Diversity.

**About you**

This is a fantastic opportunity that would suit a strong communicator with proven ability to multi-task and achieve deadlines.

If you are a self-starter who is able to take direction and work on your own initiative you could be a great fit for our team

The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.

**Our Story And Mission**

Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we’re proud that everything we do is focused on achieving this purpose.

Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start.

At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future.

We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth.

Our rich experience means we’re uniquely positioned to understand the future of work and learning. And, we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, e-learning technologies, executive leadership development, technical training and consultancy.

Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone.

**What we offer**

We offer the opportunity t

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