Auto Mail Operator

2 weeks ago

Norwich, United Kingdom Paragon Group Limited Full time

**Location**: Wymondham, Norfolk
**Reporting directly to**: Senior Operator
**Hours**: 35 hours per week. Swing Shift Pattern rotating - Week 1 Mon-Fri 07:00-15:00 and Week 2 15:00-23:00. This includes 2 x 30 minutes break daily. (Weekend availability)
**Salary**: £13.16 per hour (This is including the 15% shift allowance)

**Temporary and Permanent roles available.**

Abbey View is one of 17 Paragon sites across the UK. The site specialises in production of outbound and inbound document services. The site contains printing, mailing and warehousing capability for the purposes of outbound mail and postal and electronic receipt, capture, validation and document storage for the purposes of inbound mail. In addition, Production Services, Finance and IT functions reside on the site. Both Inbound and Outbound operations provide services for multiple customers.

**Your main duties will include**

Working as part of a team in a Production environment, you will undertake the operating of various equipment. This could include various Bluecrest auto fulfilment machines and Bluecrest sortation machines. This fulfilment will be undertaken in accordance to established job specifications and procedures. The job is a physical job, and you will be required to be on your feet all shifts.

You may also be required to obtain and return stock from various locations across the production floor as well as supporting other Operators when required. You will need to adhere to quality and output targets and must also show an all-round willingness to complete other tasks as requested.

Basic PC skills will also be required for various MI tasks such as Recording job run details, booking jobs off to agreed dispatch methods and stock requests.

**Responsibilities**:

- Adhere to all defined standards and processes
- Ensure issues are escalated in timely and accurately to the Line Manager
- Take ownership to ensure all relevant clients SLA’s are understood
- Ensure relevant data protection policy is fully understood and adhered to
- Take responsibility for own ’learning and development’
- Take appropriate responsibility for maintaining health & safety standards in the team
- Maintain accurate MI records for audit and review purposes
- Provide timely and accurate MI as requested

**Key Competencies**:

- SLA Focus
- Drive for Results
- Effective Communication
- Organisation
- Accountability and responsibility

**Additional benefits**:

- BUPA Cashback Plan
- Pluxee Staff Discount Scheme
- Will Writing
- Free Flu Vaccination - Local Pharmacy or GP Surgery, claimable expense
- The Printing Charity - Financial support, free helpline (EAP), Woebot & My Eva
- Eye Care Scheme, claimable expense

Wymondham, NR18 0WZ: reliably commute or plan to relocate before starting work (required)

**Job Types**: Full-time, Permanent

Pay: £13.16 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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