Internal Communications Specialist

6 days ago

London, United Kingdom Hiscox Full time

Job Type:
Permanent

Build a brilliant future with Hiscox

Group Internal Communications Senior Specialist - People & Employer Brand

Reporting to the Group Head of Internal Comms

London, York, Colchester with Hybrid working

The role

As our IC BP - People and Employer Brand, you'll be working with the People Leadership Team (HR) to shape the employee and culture narrative for Hiscox globally. As an integrated part of the overall Group Internal Communications Strategy, the People and Employer Brand programme sets the tone for our “one Hiscox” story and culture, including our evolving ways of working as we transform the business to be fit for the future. This role also works in close partnership with External and Digital comms colleagues to position Hiscox as a great place to work outside the business, and to support the development of key reports such as the Gender Pay Gap, Social Impact and others.

You'll be a key advisor to the People Leadership Team, working across multiple priorities in service of our ambitious business and cultural evolution programmes. It will suit an experienced, enthusiastic multi-tasker with a passion for employee engagement, experience in change communications, and a desire to create positive change in a growing international organisation.

Key areas of responsibility:

- Development and delivery of the People and Employer Brand internal comms programmes, including strategy and alignment among the People Leadership Team, DEI, transformation and change communications, and employee engagement/enablement in adoption of new ways of working
- Development of all content required to support the programme, including messaging, scripts, presentations, blogs, video (working alongside design/video experts) and other formats as required
- Monthly manager briefing packs and Leadership group presentations
- Ownership of annual Gender Pay Gap report and other reporting as needed
- Own and drive the strategy for increasing employee voice including, Employee Networks, Employee journey, Employee environment, Ways of working etc
- Own the strategy for manager and leadership engagement and empowerment through communication, sharing insight and best practice and devising programmes and tools that enable and support leaders to engage their teams - co-created with L&D and People streams
- Own the strategy for measuring effectiveness of People communications and overall employee engagement

Skills and Experience
- 10+ years’ experience in Internal Communications is ideal but those with less years but the right level of knowledge will naturally be considered
- The role will suit a high-energy, enthusiastic communicator with a love for people communications and some experience in employer brand / change
- Understanding of the role and benefits of different comms channels and experience in identifying the right channel for the right audience and occasion
- Demonstrable internal comms experience with a strategic mindset and ability to manage multiple high-priority items in a measured and appropriate fashion
- Confident advisor experienced working in a matrix organisation
- Strong understanding of employee engagement strategies, channels and tools and the effective use of digital methods to create two-way communications
- Collaborative and positive, grace under fire

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life

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