Rda - Qe & Eltham Community Hospital

6 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

PREVIOUS APPLICANTS NEED NOT APPLY

The Radiology Departments at Queen Elizabeth Hospital, University Hospital Lewisham and Eltham Community Hospital are extremely busy undertaking a wide range of x-ray examinations and scans such as CT, MRI and Ultrasound.

The service operates between 8am to 8pm over 7 days, and you will be required to work a flexible range of shifts within these hours.

If you are looking for a job that provides you with the challenge of dealing with a variety of tasks and working with a range of different personnel on a daily basis, then come and work with us in the Radiology Department.

We are seeking an enthusiastic, highly motivated Band 3 Radiography Department Assistant to join our Radiology departmental team.
Your duties will involve you working alongside and supporting our Radiographers, Sonographers and Doctors as they provide the highest quality of care and imaging for our patients.

You will need to have good organisational skills and be able to communicate effectively with a wide range of people including patients, carers and Trust staff.

You should have previous experience of customer service, ideally within healthcare and basic IT skills are essential. Training will be provided in the specialised areas within the Radiology Department.

Our people value the opportunity to work in a supportive culture and we ensure our team are well rewarded for their contribution. By joining us now, you can play a role in shaping the future of our organisation which continues to put patient and client care first. Whatever the challenges ahead, we’re prepared to face them as one team.

PREVIOUS APPLICANTS NEED NOT APPLY

**Post Title**: Radiology Department Assistant

**Department**: Radiology

**Responsible to**: Head of Imaging

**Grade**: Band 3

**Hours**: 37.5 hours

**Job Summary**:
To provide non-technical assistance in the Radiology Department. To ensure the provision of a good working environment in which patients receive a high standard of patient care.

Assist in specialised imaging procedures

**Key Result Areas**:
Patient welfare
- To ensure pre-procedure requirements have been carried out, for a variety of radiological examinations, assisting patients as required.
- To-ensure patient’s well being prior to leaving the department following their procedures.
- To assist Radiographers and/or Radiologists in imaging rooms.
- To act as a chaperone where necessary.
- To supervise patients in the Radiology department and to provide general assistance to the Radiographers on duty.
- To ensure the safety of patients during movement or transfer on and off radiology couches, using safe handling devices where necessary.
- To assist the porters and/or Radiographers in transferring patients, using a hoist as necessary.
- To ensure patient privacy and dignity is maintained whilst in the Radiology department.
- Refer to Radiographers, Radiologists or Nursing staff any concerns with regard to patient’s suitability for examination or patient’s well being.
- Respond to emergency alarms and seek assistance where appropriate.
- Communicate with multi-disciplinary teams in all areas of the Trust with regard to patients requiring Radiology services.

Clerical duties
- To receive patients, noting their details with specific attention to checking patient’s identification.
- To follow clerical procedures as directed by Office Co-ordinator for all clerical and related functions.
- To ensure accurate patient details are entered on the computer and confirmation details completed.
- Be able to use a PC and keyboard.
- To answer telephones and respond to general enquiries from wards and perform other clerical duties as may be directed by the Head of Radiography, Superintendent or Radiographer in charge of area. There will frequent interruptions from Radiology colleagues and other medical and non-medical Trust staff, so the ability to prioritise workflows is required.
- Delivery of instructions or equipment to wards and theatres as required
- Report problems with office equipment (computers etc) to a senior member of staff or IT as appropriate.
- Arrange for patients to come from the ward to the Radiology department. Communicating with ward staff for any preparation required. Informing porters of any transport requirements, e.g. infection risk, oxygen, mode of transport, etc.

Clinical duties
- To assist in specialized procedures in Radiology examination rooms
- To be responsible for all aspects of patients’ care and communication whilst performing or assisting in procedures. The patients may frequently be anxious and nervous and the post holder will need to be able to identify such patients and provide the necessary support for such situations.
- To ensure all patients are examined in a clean, safe and tidy environment.
- Prepare basic sterile or clean trolleys for which training will be given.
- Assist medical staff in sterile procedures e.g. biopsies
- Assist patients as required, including:
Es

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