Quality Engineering Manager
4 weeks ago
Job Title: Quality Engineering Manager
Location: Knaresborough
Reports to: Head of Quality
Hours of Work: 37.5 hours per week, 8:30 - 17:00 Monday Friday
Our client is pioneering the future of house building. Bringing people beautiful, sustainable and precision-built homes. Fundamental to our success, the Quality Team are dedicated to delivering excellent homes that meet the needs of our customers.
The Product Quality Manager will lead a team tasked with developing our approach, delivering demonstrable improvements in the quality of our product from the pre-project phase to customer handover, always ensuring the organisation utilises the correct methods,skills, tools and materials to meet customer requirements, product specifications, statutory and regulatory obligations.
The Product Quality Manager will coach and mentor their team and interface with other key stakeholders to ensure standards are understood and are used to deliver on time and fully compliant product.
Demonstrating a passion and enthusiasm for product and process quality, the Product Quality Manager will drive quality compliance and improvement by defining the methods used to measure product and process key quality characteristics.
Primary Responsibilities:
- Lead a team of Quality Engineers and Technicians charged with driving improvements in product quality, that meet the needs of our customers and external requirements
- Ensure compliance with regulatory requirements and maintaining accreditation for M&E functions
- Act with authority holding the business accountable to quality requirements and verify requirements are being met
- Coach, inspire and engage employees for growth and high performance to produce the highest level of quality
- Work with the Quality Systems team to perform internal audits to maintain external certifications and support the ongoing development of our Quality Management System
- Work with the Change Control Team to ensure new products and revisions to products, processes and materials are appropriately managed into and through the factory and that supporting documentation always supports the correct level of design release
- Develop and monitor quality metrics and, in collaboration with other stakeholders, drive continuous improvement processes
- Responsible for a team tasked with the investigation and resolution of non-conformance
- Drive the adoption of Advanced Quality Planning (APQP) techniques, including risk-assessment, Failure Modes and Effects Analysis (FMEA), Standard work and Process Control Plans (PCP) including inspections
- Assure Quality readiness through the development cycle of new products, their launch, production process and installation at the final location. This will include defining Quality Standards and Quality Inspection Records
- Develop the adoption of digital solutions to improve the value offer to the organisation
- Work closely with our warranty providers to ensure continued compliance with our System Manual
- Define and assure inspection checks for each element through product assembly sign-off to assure the standard work to the design is being met
Qualifications & Training:
- Engineering or technical degree preferred.
- Presentation skills/ Training skills
- Statistical data analysis
- Additional preferred skills include: ISO and auditing experience, knowledge of quality planning tools & methodologies including Failure Mode and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Problem solving skills, Six sigma or statisticalprocess control techniques, capability analysis and lean manufacturing philosophies, project management
- Driving license
**Experience**:
- Minimum of 3 years quality engineering / quality management
- Minimum of 3 years in management
- Experience in manufacturing, engineering or construction environment
- Auditing to standards
- Experience within a start-up or rapidly expanding business is an advantage
Qualities & Attitude:
- Highly Customer focused
- Passion for Quality
- Integrity to do the right thing, speaks up
- Enthusiastic, positive, inspiring
- Takes ownership/accountable
- Proactive, engaged, hands-on
- Excellent communicator/collaborator
- Leads by example
- Makes data driven decisions
- Thorough & professional
- Team player
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