Receptionist

2 weeks ago


London, United Kingdom Morson Talent Full time

6 WEEK CONTRACT - FRONT OF HOUSE RECEPTIONIST - ANGEL

Morson are working with a large online travel compnay who require a Front of House Receptionist to join their office in ANgel, London. for an inital 6 weeks to cover sick leave.

You will be required to work core hours of 8am - 4.30pm Monday to Friday. (37.5 Hours)

Training will be given for the reception support duties below.
- Welcome & greet guests on arrival
- Direct guests to sign in via Envoy our guest sign in system and assist if required
- Ensure reception area is clean and tidy - report any issues if required
- Communicate with our access control team and issue staff loaner badges
- Monitor reception mailbox and assist as necessary
- Cover lunch breaks as and when required
- Support with any event Invoicing tasks as required (tbc)
- Inform housekeeping if the coffee machine is out of order, cleaning is required in the reception area, or the drinks fridge needs replenishing.
- Support with general administration duties
- Expedia walk in enquiries - dealing with customers face to face and communicating via our slack channel with our customer service team who will call the customer direct and manage.
- Communicate with access control team via slack if staff badges need reactivating for entry
- Check staff photo ID and name before issuing loaner badges
- Be aware of our weekly fire drill test
- Communicate with our physical security team as and when required to ensure guests go through the correct visitor gate.
- Ensure all external guests are greeted and escorted through the gate with their host
- Check on Envoy and send direct slack message if any guests are waiting 5 min’s or more past the scheduled meeting time.
- If any couriers/deliveries/contractors arrive at reception, ask security to direct to our loading bay.
- Radio facilities team for any on-site extra support whilst staffing the reception or use FM slack channel.
- Daily (am) facility floor walks check of the mezzanine and ground floor reception lobby and report any issues to our junior receptionist to log if required.


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