Customer Service Representative

5 months ago


West Wickham, United Kingdom Top Jobs Group Ltd Full time

Our client based in Bromley is seeking an experienced Help Desk Service Administrator to work for a growing, fast moving property maintenance group servicing commercial and residential properties within the UK.

Call Julie - 0203 973 1111

** GREAT BENEFITS **
- **22 DAYS HOLIDAY PLUS BANK HOLIDAYS**:

- **PENSION AFTER QUALIFYING PERIOD**:

- **FREE LUNCH ONCE A MONTH**

**Hours - Monday to Friday 8.45am to 5.15pm**

**Responsibilities**:

- Coordinating and scheduling of repairs and services
- Be the first point of contact for all reactive maintenance issues, finding solutions and responding in a prompt and efficient manner
- Ensuring that members on plans are provided with the service they are paying for
- Liaising with Subcontractors, Tenants and Customers
- Sourcing contractors and awarding works
- Monitoring store maintenance activities to ensure they are all completed within agreed timescales
- Liaising with Regional store teams to arrange works and subsequently issuing works orders to contractors and suppliers for reactive maintenance
- Maintaining and processing job sheets following reactive/PPM/compliance visits
- Monitoring contractors response times against any agreed SLA’s
- Supporting the Maintenance Team in the administration & delivery of departmental objectives
- Cost control to include monitoring spend and ensuring best value is achieved
- Reviewing and issuing completion certificates for compliance
- Monitoring and maintain Premises Helpdesk Inbox, incoming and outgoing post as well as all other general administrative support
- Issuing purchase orders, processing invoices and providing reports when required
- Answering all calls and giving messages / transferring to the relevant departments
- Being the first point of call for all new lettings' enquiries
- Managing all tenant complaints and queries
- Consulting with maintenance team and contractors to organise maintenance jobs
- Raising Purchase Orders
- Ad hoc tasks for the property manager

**Person specification**:

- Excellent telephone manner
- Experience in the property sector (desirable but not essential)
- Ability to work well in a team
- Ability to take initiative
- Organised and friendly attitude
- Strong attention to detail

If you would like to speak to us about this Fantastic Job opportunity, please do get in touch with Top Jobs Group - Julie - 0203 973 1111

Top Jobs Group acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Top Jobs Group Ltd is an Equal Opportunities Employer.

**Salary**: £27,000.00-£28,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: NIKBR1ADMIN



  • West Wickham, Greater London, United Kingdom WHSmith Full time

    Job OverviewWe are seeking a skilled Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will be responsible for providing exceptional customer service and working independently or as part of a team to deliver our fantastic store standards.Key ResponsibilitiesDeliver an exceptional customer service to all customers.Carry out stock...


  • West Tilbury, United Kingdom ASDA STORES LTD Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering our products to customers in a timely and efficient manner. You'll work closely with our team to ensure that our customers receive the best possible...


  • West Wickham, Greater London, United Kingdom SLS Recruitment Full time

    Unlock Your Sales PotentialAre you looking for a sales or customer service role but lack experience?Do you want to transition from retail or hospitality and take your career to the next level?Our client has entry-level sales positions available for motivated individuals who want to grow and develop their skills.As a Sales and Customer Service Assistant, you...


  • West Drayton, Greater London, United Kingdom SSP Group Full time

    Customer Service ExcellenceWe are seeking a skilled Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, ensuring a clean and safe environment, and collaborating with team members to deliver smooth operations.Key Responsibilities:Engage...


  • West Yorkshire, United Kingdom Future Recruitment Ltd Full time

    Customer Service RepresentativeAt Future Recruitment Ltd, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Services team, you will be responsible for delivering exceptional service to our clients across various sectors. Your primary focus will be on taking job briefs from sales and customers,...


  • West Bromwich, United Kingdom Atkore Full time

    **Customer Service Representative** **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety...


  • West Bromwich, United Kingdom Vibrant Foods Limited Full time

    **Customer Services Representative - Grocers** **Location -West Bromwich** **Duration - Full Time Permanent** **About us**: Vibrant Foods Ltd are a food manufacturer producing a range of pulses, spices, flours, and other Indian food ingredients. Vibrant Foods is a group of established south-east Asian brands; TRS, East End Foods, Fudco and Cofresh who...


  • West London, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Drayton, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Byfleet, Surrey, United Kingdom Entain Full time

    Job Title: Retail Customer ServiceAt Entain, we're looking for a talented individual to join our team as a Retail Customer Service representative. As a key member of our shop team, you'll be responsible for delivering exceptional customer service and driving sales in our exciting and dynamic betting shops.As a Retail Customer Service representative, you'll...


  • West Byfleet, Surrey, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? As a Customer Service Manager - Retail, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest level of service.Key...


  • North West, United Kingdom Everpool Full time

    We are seeking a skilled Customer Service Representative to join our team at Everpool. As a Barista, you will be responsible for providing exceptional customer service and working in a fast-paced environment.Key Responsibilities:Deliver outstanding customer service to our clientsWork effectively in a team to achieve sales targetsDevelop a strong...


  • North West London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • West Bromwich, United Kingdom Atkore Full time

    **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With...


  • North West London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • West Bergholt, Essex, United Kingdom East of England Co-op Full time

    Vacancy OverviewWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Assistant at the East of England Co-op.Key ResponsibilitiesAs a Customer Service Assistant, you will be responsible for delivering high standards of customer service, ensuring the availability and presentation of products, and engaging with our...


  • South West England, United Kingdom Adecco Full time

    We are seeking a Customer Service Representative to join our client’s Contact Centre team in Bristol. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer service and ensuring all jobs are processed and booked efficiently.Your primary focus will be on handling incoming calls, resolving queries, providing...


  • West Row, Suffolk, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities Provide excellent customer...


  • West Bromwich, Sandwell, United Kingdom Entain Full time

    Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Entain. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales in our betting shops.Key ResponsibilitiesProvide outstanding customer service to ensure customer satisfaction and loyalty.Process customer...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in West Bromwich, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register...