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Receptionist

4 months ago

Ipswich, United Kingdom Newmedica Full time

**Clinic Receptionist**
- Ipswich and Bury St Edmunds_

**Who are we?**

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for more than 225,000 NHS and private patients a year in over 26 locations and we’re growing.

**Role overview**

We are looking for a new Receptionist to join our Ipswich and Bury St Edmunds sites. This will be 40 hours over 5 days per week including weekends, on a rota basis.

Our Receptionists are usually the first person our patients will see when they visit a clinic so a friendly, approachable and welcoming personality is a must

The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will be working on the patient record system alongside other systems so should be comfortable using a variety of technology solutions.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our team members need to be empathetic and able to put patients at ease.

**What skills and experience do I need?**

We’ll provide training so experience isn’t always needed, but the following things will be advantageous:

- Experience of working under own initiative
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player - happy to jump in and support others when required

**What we’re offering**
- A salary of £22,700.00
- 25 days annual leave plus bank holidays and an extra day for your birthday
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme
- Monthly Allstop days for team-building and fun activities
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
- An on-site pantry provided at both our Ipswich and Bury St. Edmunds sites

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.