Platform Supervisor

4 months ago

Tottenham Hale, United Kingdom Greater Anglia Full time

£32,197

**Are you looking for an opportunity?**

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia

We have an excellent opportunity within our Customer Service Team at Tottenham Hale for a Platform Supervisor.

**The Role**

The purpose of this role is to provide a safe environment whilst delivering effective customer service and seeking opportunities to enhance the customer experience at our station.

Creating a welcoming environment whilst providing pro-active assistance to our customers on and off trains is an important aspect in this role.

This colleague will be responsible for managing the platform team in all matters regarding safety, security, and safe punctual dispatch of trains, whilst working in accordance with the rule book and operational standards.

This is a safety critical role and you will be responsible for the dispatch and marshalling of trains.

Full uniform will be provided, to ensure that you embrace our values and brand as a business

**What we are looking for**

Effective customer service and interpersonal skills are crucial for this role. This role will require you to remain calm under pressure whilst maintaining integrity at all times. You must be flexible (in your working hours).

Previous experience dispatching trains will be highly regarded.

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

- Genuinebe welcoming, customer-centric and respectful
- Professionalbe solution-oriented, accountable and delivering to promises
- Proactivebe progressive, innovative and decisive
- Inclusivebe connected in your thinking, empathetic and promote diversity

**What can we do for you?**
- Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme
- Free Travel on GA and 75% discount on other TOCs for leisure travel
- Free Leisure travel on GA and 75% discount on other TOCS for eligible family members
- International travel discount card (FIP) for staff and eligible family members after 12 months service
- GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies
- GA Hapi Benefits App
- our great benefits app which includes discounts across many retailers, days out and dining
- 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services
- Annually issued 12 discount vouchers for family and friends to use
- Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)

  • Platform Supervisor

    5 months ago

    Tottenham Hale, United Kingdom Greater Anglia Full time

    £30,447 **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor at Brasserie Blanc, a renowned hospitality group with a collection of cosy pubs and atmospheric brasseries.As a Supervisor, you'll be part of a dynamic team that's committed to delivering exceptional guest experiences. You'll be responsible...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor at Brasserie Blanc, a renowned hospitality group with a collection of cosy pubs and atmospheric brasseries.As a Supervisor, you'll be part of a dynamic team that's committed to delivering exceptional guest experiences. You'll be responsible...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor at Brasserie Blanc, a renowned hospitality group with a collection of cosy pubs and atmospheric brasseries.As a Supervisor, you'll be part of a close-knit community of like-minded individuals who share a passion for delivering exceptional...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor at Brasserie Blanc, a renowned hospitality group with a collection of cosy pubs and atmospheric brasseries.As a Supervisor, you'll be part of a close-knit community of like-minded individuals who share a passion for delivering exceptional...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're seeking a skilled and charismatic Supervisor to join our dynamic front-of-house team at Brasserie Blanc. As a Supervisor, you'll be responsible for delivering exceptional customer experiences and leading a team of passionate individuals to achieve our high standards.What We Offer:A full-time position with opportunities for growth and...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're seeking a skilled and charismatic Supervisor to join our dynamic front-of-house team at Brasserie Blanc. As a Supervisor, you'll be responsible for delivering exceptional customer experiences and leading a team of passionate individuals to achieve our high standards.What We Offer:A full-time position with opportunities for growth and...

  • Supervisor

    2 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    2 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    2 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a Supervisor, you'll play a vital role in delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year of...

  • Supervisor

    2 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a Supervisor, you'll play a vital role in delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year of...

  • Supervisor

    2 months ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're looking for fun and passionate people to join our fantastic front-of-house team as a Supervisor.Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year of...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year of...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    SupervisorWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year of...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    4 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...

  • Supervisor

    3 weeks ago

    Hale Barns, United Kingdom Brasserie Blanc Full time

    Supervisor OpportunityWe're seeking a skilled and passionate individual to join our front-of-house team as a Supervisor. As a key member of our team, you'll be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.What We Offer:A full-time position with opportunities for growth and developmentAt least one year...