Cremations Advisor

Based at out site in Tewkesbury

Required to contribute to the smooth running of the Individual Cremation activities of the Company by assisting our customers promptly and efficiently in making arrangements for pet cremations via the telephone or in a one to one situation. Must be able to present a smart, polite, willing, professional and compassionate image at all times. Other duties may include the data processing of Individual Cremation forms and assisting members of the public by booking and attending cremation services.

To ensure that customer care, communication and all relevant administrative activities are in line with Company requirements.

To become part of our small and friendly Individual Cremation team you must have:

- A caring and compassionate nature
- Good customer facing skills
- A good eye for detail
- The ability to work in a high pressure environment while keeping a positive attitude and sense of humour
- Good understanding of the English language with neat and clear hand writing
- Experience of being a pet owner preferred

What we will offer in return:

- 20 days holiday increasing by one day each year to a maximum of 25 days
- Birthday Leave
- Company pension scheme
- Onsite parking
- Training
- Long term career within an established business
- Staff Wellness programme

This is a full time permanent position working 37.5hrs per week, Monday to Friday with Saturday on a rota basis (lieu day provided).

**CPC established in 1979, specialises in pet cremations and the ethical waste disposal management for Veterinary practices and associated professions.**

**Job Types**: Full-time, Permanent

**Salary**: £21,200.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tewkesbury: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: In person

Reference ID: CA2023T