Supervisor - Bristol

2 weeks ago

Bristol, United Kingdom Charles Tyrwhitt Full time

Location- Bristol- Discipline:
- Retail- Job type:
- Replacement- Salary:
- £26,780 per annum- Job ref:
- 011042- Published:
- 12 minutes ago**The Role**

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

This time, we’re on the lookout for a Supervisor who will be working with Haroon and the Team in our store in Cribbs Causeway Shopping Centre, Bristol.

**What you will be doing**

The Supervisor role is an important function in the store’s leadership structure, and the main objective is to coach and motivate the sales team to exceed targets, maximise KPI’s, and deliver first-class customer service. You’ll do this by influencing and nurturing a professional and enjoyable store environment, encouraging a winning mentality in service and selling, all whilst championing colleague engagement and leading by example. The Supervisor will be an expert on CT product, customer service and selling skills and will train the sales team and encourage the use of staff training tools to allow the team to be the best version of themselves.

Aside from this, the Supervisor will also assist with managing some operational, compliance and admin tasks to ensure the smooth daily running of the store, and will adhere to company policy procedures, Health and Safety guidelines and security processes.

**What we are looking for**

This role specifically requires someone with previous experience in a retail position, preferably with exposure to store management responsibilities (but don't worry, that's not essential). The most important thing we’re looking for is a passion for Customer Service and the proven ability to keep this at the forefront of your mind whilst delivering great sales numbers.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

**What you will be doing**

As a Supervisor at CT you’ll be motivating, coaching and developing the sales team to exceed targets and maximise KPIs. You’ll play a leading role on the shop floor by identifying and maximising sales opportunities whilst ensuring CT’s exceptional customer service and your expert product knowledge is shared with each and every customer. You’ll nurture a great working environment by encouraging and recognising outstanding team performance within your store and you’ll encourage the use of store, business and staff training tools to allow everyone to be the best version of themselves. You will be an essential support in the management team in assisting the daily running of the store, championing colleague engagement and complying with company policy procedures, adhering to company Health and Safety guidelines and security processes.

**What we are looking for**

You will have previous experience in a retail position, with some exposure to management too. The most important thing we’re looking for is a passion for menswear, Customer Service and the proven ability to keep this at the forefront of your mind whilst delivering great sales.

**What you can expect from us**:
As well as all the core benefits, UK Retail colleagues also get the following:

- Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work - and fills the pockets too
- Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- We will help you get to work too We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
- We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

**Who we are**

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, thes

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