Administrative Receptionist

4 months ago

Hall Green, United Kingdom EZ Homes Full time

You are responsible for finding tenants for new homes to rent and helping landlords rent their properties - this will involve reference and credit checks, making sure that the tenant and landlord needs will match, all while building rapport with both parties. Lettings Negotiators should actively monitor their own performance against any company targets, and take the necessary steps to improve if needed. While quite a demanded role, your efforts will be remunerated with high commission values and plenty of opportunities for career progression.

Thankfully, you can expect to do the occasional routine task, such as drawing up agreement contracts, ensuring properties meet health and safety requirements, preparing for daily viewings and dealing with any issues that may arise from any of your properties. All in all, it’s a largely varied job that will require perseverance, but the rewards more than make up for it.

Lettings experience is not necessary as we are looking for the right personality and a 'can do' attitude to join our team

Typical Lettings Job Requirements:

- Excellent organisational and prioritization skills
- Excellent written and oral communication skills
- A professional, positive, ambitious and enthusiastic approach
- A strong customer focus
- Desire to meet and exceed targets
- Intermediate MS Word, Excel, & Outlook skills
- Full UK driving licence
- Must be ambitious and highly motivated
- Superb negotiating skills
- Being responsible for negotiating lets
- Excellent customer service skills
- Excellent organisational and planning skills

Roles and Responsibilities
- Deal with all incoming calls as appropriate
- Applicant care in line with company procedures
- Efficiently deal with Landlord and Tenant enquiries
- Visiting all properties available to Let within 24 hours of instruction
- Organising viewings
- Arranging and carrying out viewings as required and establishing rapport with applicants
- Liaising with photographers regarding appointment
- Conducting viewings and selling the key features of the property
- Keep updated with properties on the system
- Registering and recording details
- Ensuring all relevant safety certificates are up to date.
- Engage people in interactions
- Arranging keys cut
- Resolving Landlord and Tenant enquiries
- Actively encourage viewings of properties

We look after our people as well as we look after our customers.

About our company:

- Personal development mentoring provided with regular one to ones
- Feedback is always promoted
- Communication of goals and passion
- Celebration of target achievements

**Salary**: Minimum wage to begin with + uncapped commission.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £11.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Hall Green: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving License (preferred)

Work Location: In person

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