Clubhouse Assistant

3 weeks ago


Richmond, United Kingdom The Richmond Golf Club Full time

Overview:
We are seeking for skilled and customer-oriented bar and waiting staff to join our team at The Richmond Golf Club in Sudbrook Park. As a Server, you will play a crucial role in providing exceptional experiences for our Members and visitors. If you have a passion for excellent guest service skills, and enjoy working in a fast-paced environment, we would love to hear from you.

**Duties**:

- Greet and seat guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Deliver orders promptly and accurately
- Provide recommendations on food and beverage items and answer any questions or concerns
- Ensure customers have an enjoyable experience by providing attentive service throughout their day
- Assist with food preparation and kitchen duties as needed
- Collaborate with the culinary team to ensure timely delivery of food orders
- Maintain cleanliness and organisation of the clubhouse bars and dining room
- Handle guest complaints or issues with professionalism and resolve them promptly
- Process payments accurately using the POS system

**Requirements**:

- Previous experience working in a restaurant, bar or similar hospitality role is essential
- Knowledge of basic math skills for handling payments
- Strong communication and interpersonal skills to interact effectively with members, guests and team members
- Ability to work well under pressure in a fast-paced environment
- Excellent time management skills to prioritise tasks effectively
- Knowledge of food safety regulations and practices
- Flexibility to work occasional evenings, weekends, and Bank Holidays as required

At The Richmond Golf Club, we offer competitive pay rates, a positive work environment, and opportunities for career growth within the hospitality industry. Join our team of dedicated professionals who are passionate about delivering exceptional hospitality experiences.

**Job Types**: Full-time, Permanent

**Salary**: Circa £24,500

Expected hours: 39 per week

**Benefits**:

- Company pension (Auto enrolment)
- Free meals on duty
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Events Service Charge
- Yearly Bonus

**Experience**:

- Hospitality: 1 year (required)
- Bartending: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: From £23,500.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips
- Yearly bonus

**Experience**:

- Food preparation: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location: In person

Reference ID: Bar and Waiting staff at The Richmond Golf Club