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Keyholder- Newry

4 months ago

Newry, United Kingdom Skechers Full time

Since opening its first Irish store in Henry Street in 2010, Skechers has flourished with a current total of 23 stores across Ireland and Northern Ireland as well as additional stores continually being added to the establishment. As a corporation we pride ourselves on our ability to instil positive mindsets and dynamic communication systems amongst the entirety of individuals we employ.

**Job description**

The Key Holder performs operational duties to run the retail store that includes opening/closing, ensuring store security, overseeing safety and assisting with escalated customer issues.

The following outlines tasks and responsibilities you will be expected to oversee:

- Ensuring daily opening and closure of the store is completed accordingly
- Responsible for providing an outstanding Branded Customer Experience (customer service) to customers while performing operational duties that drive sales through product knowledge, merchandising, register functions, store cleanliness, and other related duties.
- Managing the security system for the store
- Must be courteous, efficient, and able to hand sell to customers so that their needs and expectations are met or exceeded.
- Helping store cashiers at peak times
- Increase sales by meeting with the shop staff and working together to comprehend, support, and fulfil predetermined sales goals and objectives
- Sell other company products in addition to shoes, such as accessories and apparel, whenever the opportunity presents itself
- Effective in coaching the sales crew in a variety of retail skill sets to improve the store's performance and maximize sales
- Expert in flawless merchandising, accurate pricing and signage, and visual presentation
- Skilled at assisting the management team in managing excellent people processes, team building, and ensuring a fantastic employee experience
- A solid operational process and routines are led by an operations guru who helps the management team to reduce shrink and increase profitability.
- Recognizes the importance of a tidy, presentable store and a workforce that adheres to best practices for a successful, flourishing business
- Addressing requests or inquiries from customers in-store
- Stepping in when necessary for the store management
- Ability to perform and cover all work floor activities, including reaching aloft, bending, squatting, kneeling, and carrying goods
- As needed, carry out further tasks according to the direction of management.

**Job benefits**
- Competitive base pay
- Employee Assistance Programme
- Incentives and reward packages
- Staff discounts
- Free shoes
- Cycle to Work scheme
- Service anniversary rewards
- Career development opportunities
- Excellent work culture
- And SO much more

**Culture**
The Skechers community is full of diversity and inclusion, and we are thrilled to welcome anyone who wants to join our team We encourage all employees to challenge themselves in order to grow and develop further. Here we believe communication is key, leading to greater engagement and transparency. Ensuring a sense of trust and fairness is at the heart of this company

**Job Type**: Permanent

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Newry: reliably commute or plan to relocate before starting work (required)

Work Location: One location