Home Ownership Officer

3 weeks ago


Chatham, United Kingdom mhs homes Full time

**About the role**
As a Home Ownership Officer you’ll be responsible for providing an all-round service to our Homeowners, covering income, expenditure, tenancy and leasehold issues.
You’ll be working as part of a small team to ensure that all services provided meet the quality standards required.
Teamwork with internal and external partners will need to be enhanced to ensure a seamless service to all our Homeowners.
**About you**
- You'll have great customer liaison skills
- Have a good working knowledge around excel spreadsheets
- Experience in Debt management and income collection
- Understanding of S20 requirements and First Tier Tribunals
- Understanding of Service Charges
- Have a really good understanding of health, safety and security of Buildings and people
- Be able to plan, organise and prioritise your work effectively and efficiently
- Experienced in problem-solving and dealing with challenging situations
- Used to lone working and being highly self-motivated
- Able to work with sub-contractors when required

**We offer**
- A performance based annual bonus & company pension contributions matched up to 6%
- Training opportunities and Tool box talks
- Flexible staff benefits including a cycle to work scheme
- 28 days holiday a year + Bank Holidays and the option to buy/sell holiday
- Access to two holiday homes, in Norfolk and Dorset
- A range of wellbeing activities and charitable events and a volunteering day
- Enhanced family leave policies
- Free on-site parking and disabled parking
- A great team of colleagues to work with

Find out what it’s like to be part of #teammhs in our recruitment video
We’re a **Disability Confident **employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.

**Job Type**: Permanent

**Salary**: £34,567.00 per year



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