Spanish & English Speaking Customer Service Advisor

3 weeks ago


Ringwood, United Kingdom South West Recruitment Full time

We are recruiting for a Permanent Customer Service Assistant to speak both Spanish and English. The role are to be hybrid-remote. Training in the office for the first month. then 1 day a month in office when competent.

**Main Purpose of role**:

- Dealing with customer quires on our system and translating replies from English to Spanish and Spanish to English.
- To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Spanish.
- You will handle communications from customers enquiries,
- Updating customer details (address, payment methods),

The Multilingual Consultant will report into the Spanish Team Leader.

**You should have**:

- A natural ability to communicate and empathise
- A confident and professional manner
- A real willingness to help a customer with their challenge
- The desire to have fun at work

**Salary**:£22,650.19 basic + £1k bonus

**Hours**: 40 paid hours per week typically between the hours of 8am and 6pm Monday to Friday

**Benefits**:

- IIP Accredited Employer
- great working culture of fun and sociable team environment
- 50% discount with More bus for monthly and quarterly tickets
- Pension Scheme with Standard Life
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Apprenticeships qualifications and career flight path schemes
- Recognition and reward schemes with Love to Shop Voucher rewards

**Job Title**:

- Spanish & English Speaking Customer Service Advisor - Remote After Training**Job Reference**:

- 33689**Salary**:

- £22,650.19 - 23,650.19 per year + 1000**Sector**:
**Commercial**

**Location**:
**Ringwood



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