Outreach Adviser Cadd

**Position**: Outreach Adviser CADD

**Location**: Ilkeston

**Closing date**: 27 November 2023

**Role details**:
Job title:
Outreach Adviser CADD

**Location**:
Ilkeston (with travel across Amber Valley and Erewash to remote outreach locations, other community venues and home visits)

**Salary**:
£24,733

Salary pro rata:
Yes

London allowance:
No

Hours per week:
37

Type of contract:
Permanent

27.11.2023

Closing time:
07:30

We have an exciting opportunity for an outreach adviser to join our existing advice services team who deliver advice to the public on a wide range of issues in outreach settings across Derbyshire. The post will be based in our Ilkeston office, providing both face to face and telephone advice, with travel across Amber Valley and Erewash to remote outreach locations in GP surgeries and other community venues. There is flexibility in this role which allows for some remote/home working where appropriate.

Applicants need to be computer literate and must be confident in working to performance targets. Good communications skills, both written and verbal are essential in the role, as is excellent customer service skills with a non-judgemental approach. A background in advice giving, energy and/or welfare benefits is desirable but not essential. Full training, support and coaching will be provided.

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