Assesment Officer
2 weeks ago
**Aim of the Job**:
To be the first port of call for all contact into the branch by the public, partners and staff.
To ensure all incoming work into the branch is quickly assessed and passed to the correct resource.
Handling all incoming work into the branch; in particular matters reported.
**Main Duties and Responsibilities**:
- Handling complaints and DSI matters
- Handle minor queries to the branch without further allocation. This would include, but not be limited to:
- Queries regarding officer background checks (for promotions, good service medal and the like).
- Answer the branch's main telephone line.
- Review all overnight (or weekend) work and brief the assessment team supervisor on any matters of critically or note.
- Support the wider branch with requests to access specific IT systems which will only be accessible by the assessment team.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Cleo Barros
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Legionella Consultant
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