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Service Advisor

4 months ago

Ellesmere Port, United Kingdom Jago Consultants Full time

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our client is a Prestigious Dealership in **Ellesmere Port **& are looking to recruit a new **Service Advisor.**

**About the position**

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:

- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.

**About our requirements**

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
- Full driving license.

**Package details**:
**Salary**:£26,000.00 Per Annum - £35,000.00 (Uncapped) Per Annum**

**Benefits**: Company Pension, Performance Bonus, Company Benefits Scheme, Staff Car Schemes, Long Service Holiday Reward, Enhanced Maternity Policy, Share Save Scheme, Your Birthday Off
**Location**:Ellesmere Port**

**JOB REF: 8863KC**

**Salary**: £27,500.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

Reference ID: 8863