CRM and Helpline Assistant

3 weeks ago


Sunderland, United Kingdom University of Sunderland Full time

**CRM and Helpline Assistant**:
**External Relations - Marketing Strategy**:
**Location**:

- Sunderland Campus**Salary**:

- £26,271 to £28,724**Hours per Week**:

- 37**Closing Date**:

- Friday 12 April 2024**Interview Date**:

- Wednesday 17 April 2024**Reference**:

- 0141-24**About the University of Sunderland**

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

**About the role**

We're looking for someone to join our thriving Student Helpline team, providing information to people enquiring about studying at the University of Sunderland.

**What you can bring**

We’d love to see what you have to offer our enterprising and innovative University; in return you will get to join a fantastic team. We’re a great place to work, with an excellent range of benefits.

**What we can offer you**

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.
- Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays.
- Enrolment into our workplace pension scheme, ensuring your financial security for the future.
- Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate.
- Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.
- For those with young children, our on-site nursery offers exceptional care and education for children from birth to school age, operating throughout the year.
- Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities.

**Equality, diversity & inclusion**

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that **97%** of our staff believed that we were committed to achieving an inclusive university.

**Interviews/assessments are likely to take place on Wednesday 17**th** April 2024



  • Sunderland, United Kingdom Jackson Hogg Full time

    Jackson Hogg is supporting a Nationwide Professional Services company in their search for a Helpline Administrator on a 6 month contract based in Sunderland. Hybrid Working - 2 days in the office and 3 days from home **Job purpose**: To deliver a high quality and efficient administration service across the Helpline operational teams, ensuring all first...

  • Kitchen Assistant

    17 hours ago


    Sunderland, United Kingdom Harvester Full time

    With your support as a Kitchen Assistant at the Ryhope - Harvester, everything will run like clockwork! You’ll make sure everything is stocked up, clean, tidy and ready for the shift ahead. Join us at Harvester, the nation's family favourite for feel-good dining. Famous for our fresh rotisserie chicken and unlimited salad bar since 1983. Fancy a fresh...

  • Kitchen Assistant

    17 hours ago


    Sunderland, United Kingdom Harvester - Ryhope Full time

    With your support as a Kitchen Assistant at the Ryhope - Harvester, everything will run like clockwork! You’ll make sure everything is stocked up, clean, tidy and ready for the shift ahead. Join us at Harvester, the nation's family favourite for feel-good dining. Famous for our fresh rotisserie chicken and unlimited salad bar since 1983. Fancy a fresh...

  • Domestic Assistant

    7 days ago


    Sunderland, United Kingdom Exemplar Health Care Services Limited Full time

    **Domestic Assistant** Care Home: Hylton Grange Location: Sunderland (SR4) Contract type: Permanent, full time Shifts Available: Flexible (Incl. weekends and evenings) Rate/Salary: £9.60 ph About Exemplar Health Care: We have over 20 years of experience providing exceptional specialist nursing care for adults living with complex and high acuity needs. We...

  • Admin Assistant

    18 hours ago


    Sunderland, United Kingdom DCS Payroll Agency NE Ltd Full time

    30 hours Monday to Thursday or up to 37.5 hours per week Monday to Friday to be discussed at interview A large part of our Admin is Pension filing and a knowledge of this would be an advantage, however training will be provided. Other tasks include electronic filing and monitoring various lists using a CRM system. A good knowledge of Word and Excel is...

  • Retail Assistant

    2 days ago


    SUNDERLAND, United Kingdom HOLLAND AND BARRETT Full time

    Job Type: Permanent Store Location: The Bridges, Sunderland Hours: 12 hours per week Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further... Our Retail Assistants are the central...

  • Mdt Assistant

    1 month ago


    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    37.5 hours Monday to Friday We are currently seeking an enthusiastic and dynamic Cancer MDT Assistant to join the Cancer Services team at South Tyneside and Sunderland Foundation Trust. Performance monitoring nationally and locally Audit of health outcomes across the cancer network Clinical Governance

  • Admin Assistant

    1 month ago


    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Are you looking for a non-clinical career within the NHS? Do you have an admin background or admin skills? We have an exciting opportunity to join the administration team within Obstetrics, to work as an Admin Assistant/Receptionist working within the Ante Natal Unit at Sunderland Royal Hospital. - Debra Lisle _ - Administration Team Lead/Manager _ - 0191...

  • Nursing Assistant

    6 days ago


    Sunderland, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    An exciting opportunity has arisen to work within Adult inpatient wards on Beckfield ward and across the south locality. Beckfield is a psychiatric intensive care unit based within Hopewood Park Site which supports men and women providing assessment and treatment by a multidisciplinary team. You must have a strong commitment to the delivery of high...

  • Mdt Assistant

    1 month ago


    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    We are looking for an enthusiastic and organised individual to join the Cancer Services team at South Tyneside and Sunderland Foundation Trust as Cancer MDT / Information Assistant. The post will be office based during training with an option of agile / home working or being office based following this. We are also happy to support flexible working...

  • Nursing Assistant

    4 days ago


    Sunderland, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    An exciting opportunity has arisen to work within our Flexi Pool at Hopewood Park Hospital. The Flexi Pool is based at Hopewood Park Hospital, Sunderland but covers inpatient wards within the South Clinical Business Units. The post holders will work into Acute Admission and Assessment and Rehabilitation wards at Hopewood Park Hopsital, Older Person Services...


  • Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    To organise and administer the communication aids loan service and the supply of other specialised equipment to clients, making use of the departmental database. To work with clients in groups and individual sessions under the supervision of Speech and Language Therapists. To assist and monitor clients using computer assisted therapy, including preparation...


  • Sunderland, United Kingdom Nissan Sports and Leisure Complex Full time

    **Bar & Catering Staff** **The Nissan Sports and Leisure Complex** is one of the most exciting venues for Sports, Conferences and functions in The North East. There is now a fantastic opportunity to be part of the Bars, catering/operations team. We are seeking an enthusiastic and motivated person who has a genuine interest in the hospitality and catering...


  • Sunderland, United Kingdom LSS (Staff Recruitment and Training Agency) Full time

    **Purpose** To provide business support within the Community Equipment Service. **Roles and Responsibilities** - To provide administrative support and stores administration - Ordering stock and receiving stock - Allocating stock onto the shelves - Taking equipment off pallets, some of which will be heavy, therefore a good understanding of Manual Handling...


  • Sunderland, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    An exciting new opportunity has arisen to work as an Assistant Practitioner AHP Band 4 alongside the Occupational Therapy, Physiotherapy and Psychology team with the Community Acquired Brain Injury Service (CABIS). CABIS provide community based neuro rehabilitation for people 16 years and over following an acquired brain injury (ABI). Services are delivered...


  • Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, well-motivated and dedicated Therapy assistant practitioner to join our Recovery at Home Team, Sunderland. This is a unique and rewarding role which will allow you to work alongside Occupational and Physiotherapy colleagues. Carrying your own caseload, under the supervision of the team, you will assess...


  • Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    We are looking to recruit an Assistant Management Accountant to join our Finance and Contracting team working across South Tyneside and Sunderland NHS Foundation Trust. The role will encompass a high degree of the following disciplines: Financial Management financial analysis, reporting and preparation of analysis for contract negotiations with subsidiary...

  • SPAR Ryhope Road

    2 days ago


    Sunderland, United Kingdom James Hall & Co Full time

    Graham Eyes – Butcher  Contract Type:  Permanent Hours of work:  39 hours per week Location:  SPAR Thropton, West End Garage Main Road, Thropton, Northumberland, NE65 7LT Salary:  £28,242.88 As an established high street butchers with over 40 years of serving communities in the with high quality produce, Graham Eyes High Class Butchers...


  • Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Please refer to the attached job description for full duties of the role. To work as part of the Occupational Therapy team providing assistance in delivering rehabilitation service to a client group. To provide support and assistance to qualified Occupational Therapy staff clinically and administratively, in order to ensure highest standards of quality and...


  • Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    We are looking for a highly enthusiastic individual to work with the Hospital Elder Life Practitioners within South Tyneside and Sunderland NHS Foundation Trust. The posts available offer a challenging opportunity to gain knowledge of delirium and dementia. We are looking to recruit a Band 2 into the HELP Assistant role, who is a dynamic, highly motivated...