IT Support Technician
3 days ago
**IT Support Technician**
**Thirsk YO7**
**£25,000 - £30,000**
Commutable from York, Harrogate, Ripon, Northallerton, Middlesbrough and Stockton on Tees
Hawk 3 are recruiting on behalf of a fantastic global company for a 1st line Support Technician. This role has great routes for progression and exposure to new technologies as well as full training. You will be a part of a very tight nit team who supporteach other through every project and task.
**Key Responsibilities of IT Support Technician
- ITI and Windows
- Liaising with staff on reports and progress on queries
- Ticketing queries
- Password resets
- Run reports
- Maintain hardware and software but also install.
- Managing windows server and office software
**Experience, attributes & skills sought.
- Experience of managing/supporting Windows Server-based networks and users on Windows Desktop Operating Systems, and Office software.
- Experience of installing, maintaining and supporting PC and Laptop hardware, and the day-to-day requirements of their users.
- Awareness of corporate backup software, systems and procedures.
- Experience with maintaining and supporting network printers.
- Exposure to basic networking protocols.
- Experience using an ITIL centred Helpdesk or ticketing system.
- Working knowledge of configuring and maintaining corporate mobile devices (Android and iOS mobiles and tablets)
- Great communication and teamwork skills
In return, you will benefit from:
Fantastic working environment
Company pension
And many more benefits
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