Anti-social Behaviour

4 weeks ago


Sevenoaks, United Kingdom West Kent Housing Association Full time

**Anti-Social Behaviour (Community Safety) Coordinator (£31,687 per annum, full-time, fixed-term until December 2023)**

**Job Role**

Our community safety team is looking for a community safety coordinator to assist the team with triaging new daily complaints of anti-social behaviour (ASB) in line with our new Community Safety Policy and Procedure.

You will have an understanding of community safety matters and how they impact on our residents and communities.

You will ensure West Kent’s policies and procedures, including risk assessments, are completed and adhered to before they are assigned to our tenancy services team for ongoing case handling. Have a flexible approach to their work, adaptable to changing daily demands and excellent time management skills.

You’ll need to be capable of using your experience to provide professional advice and guidance to internal colleagues and external partners on all relevant cases.

You should have exceptional skills in handling difficult conversations, promoting resident responsibility for the behaviours of themselves, their households and their visitors, particularly as you’ll also manage some cases yourself to ensure a quick resolution for our residents.

You will also attend multi-agency meetings, be responsible for the management of our ASB App and CCTV.

**About Us**

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our **values **guide us to how we do this from **delivering on our promises,** working with **honesty, integrity** and **flexibility,** showing **compassion** and **self-awareness,** as well as a **commitment to learning **and equally important **working hard and having fun.**

**Benefits**

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

**Location Details**

The role will be based in our offices in Sevenoaks but we are open to flexible working and operate hybrid working, with full time employees averaging two days in the office per week.

**Application Information**

**Advert Closing Date: 5 February 2023**

**Interview Dates: week commencing 13 February 2023


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