Workshop Controller

Manheim Vehicle Solutions is an evolving business supporting customer de-fleet and handover services within the motor industry on behalf of vehicle manufacturers, leasing companies & motor organisations.

Overseeing the large mechanical/technical workshop you will plan the daily work schedules for the mechanical technicians, managing timelines, priorities & workloads accordingly.

**Scope of the Role**:
Reporting to the technical manager, key objectives a workshop controller will have in their role includes ensuring quality control of the mechanical workshop, daily management of the mechanical technicians & workload, parts are correctly ordered, conducting audits on the team’s work and general compliance. There will also be a focus on ensuring the correct health and safety standards/procedures.

**Objectives for Role**:

- Daily Management and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
- Working with colleagues and other departments to ensure a seamless service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
- Providing estimates for servicing and repairs and setting timescales
- Managing technician time and writing technical reports and recommendations.
- Assisting technicians with technical challenges to identify solutions
- Liaison with the parts department.
- Ensuring standards are adhered to.
- Liaising with other departments with regards to any queries as the workshop representative.
- Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.

**Skills, Knowledge and Expertise**:

- To have a basic knowledge of HSE legislation.
- Must have strong communication skills, communicating effectively with colleagues and giving clear instructions where appropriate.
- Able to demonstrate good time management with the ability to prioritise the workload and work to deadlines.
- Able to cope well under pressure in a very busy atmosphere whilst ensuring attention to detail is maintained at all times.
- People Management experience.
- Mechanical Knowledge is desirable, with strong attention to detail.
- IMI Level 3 qualification or Time Serve Qualification is desirable.
- Strong planning and organisational skills, to plan daily work schedules, to manage timelines and prioritise workloads accordingly.

**STRICTLY NO AGENCIES PLEASE**

We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.

We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.

**#INDOR**

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.