Food and Beverage Assistant

4 weeks ago


Cockermouth, United Kingdom The Trout Hotel Full time

**JOB DESCRIPTION**

**TITLE **Waiter/ress

includes weekends, evenings & bank holidays

**LOCATION **Trout Hotel

**RESPONSIBLE TO **Restaurant/Bar/Terrace Manager’s

**STATEMENT OF PURPOSE**:
The effective service of the food and beverage operation provided by the Derwent Restaurant, Bar, Terrace Bistro, Function and Conference facilities, with the aim that they provide the highest level of customer service.

**KEY RESPONSIBILITIES**

1 Preparing Derwent Restaurant, Lounge Bar and Bistro Areas for service

2 Serving food and beverages as per standards.

3 Dealing with customer requests as per standards.

4 Promote a customer focused culture within all our Restaurants & Bistro

5 Taking orders, processing bills and payments via EPOS system.

6 Cleaning down and keeping dining and subsidiary areas, clean, safe and organised.

7 Maintaining the cleanliness of the Derwent Restaurant, Lounge Bar and Terrace Bistro

8 Report any maintenance issues to the Restaurant Manager.

9 Attend training sessions and training activities as requested.

10 Comply with all relevant company legislation relating to health and safety, food hygiene regulations and licensing legislation in your department.

11 To promote a safe, healthy and environmentally secure environment.

12 Attend training sessions and training activities as requested.

This document outlines the duties required for the post for the time being, to indicate the level of responsibility. It is not a comprehensive or exclusive list and duties may be varied from time to time which do not change the general character of the job or the level of responsibility.

**Job Types**: Full-time, Part-time

**Salary**: £6.28-£10.70 per hour

Expected hours: 5 - 30 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Cockermouth: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: F&B assistant July 2023



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