Part Time Branch Assistant
3 weeks ago
Job Title: Part time Customer Services Assistant
Location: Kettering
Role Type: Permanent / Part Time - 20 hours
Our client has a new opportunity for a part time Customer Services Assistant to work in their busy branch in Kettering.
Key Responsibilities:
- Deliver exception customer service
- Deliver competent till management service
- Demonstrate a full knowledge of the clients products (full product training will be provided)
- Ensure that correct policies, processed and procedures are followed at all times
- Take ownership of your training and development and proactively drive this
- Commitment to the business objectives and contributing to these accordingly
- Provide help and support to customers and colleagues where required
- Ensuring the customer journey results in good customer outcomes
- Security of customer data
- General administration
Key skills
- Good customer service skills gained in a customer facing role
- Highs levels of accuracy and numeracy
- Flexible & adaptable
- Sense of community
- Passionate about what you do
**Salary**: £13,236 plus travel time and expenses
Working hours:
Monday, Tuesday, Wednesaday and Fridays. 9am 2pm (20 hours).
Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at the Market Harborough branch and travel time and expenses will be paid.
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