Parts Advisor

4 weeks ago


Wolverhampton, United Kingdom Wilson Recruitment Ltd Full time

We are currently looking for an experienced Parts Advisor to work for a Mercedes main dealership on a full-time basis, located in Wolverhampton.
Salary £24’000 per annum with a realistic OTE of £30’000 plus benefits
The role, you will:

- Be working Monday to Friday 0900-1800
- Be responsible for interpreting customer requirements and providing them with advice
- Match orders against stock and confirm with customers of any items that may not be stocked or need ordering
- Be proactive in sourcing any unavailable items from alternative suppliers
- Be responsible for the delivery of customers’ orders
- Prepare orders for dispatch
- Be responsible for ensuring stock is updated on dealer management system
- Must have prior working experience as a Parts Advisor, preferably within a main dealership and/or with Mercedes car, van or truck parts
- Shall be reliable and willing to go the extra mile when dealing with commercial customers
- Should possess excellent communication and interpersonal skills
- Will be proactive, resourceful and have a committed approach to customer service excellence
- Could have working knowledge of a dealer management system called Kerridge (desirable) or alternative system
- Would have sound working knowledge of stock control
- May have full health and safety training (desirable)
The benefits include but not limited to:

- Lucrative salary and OTE of c.£30’000 per annum
- 22 days annual leave per annum plus bank / statutory holidays
- 8% pension contributions
- Opportunity for career growth within the group including individual CPD
- Full training and support provided
- Free tea / coffee, friendly working atmosphere
- Free onsite parking


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