Hotel Night Porter

4 weeks ago

Watton, United Kingdom Watton Vibe Hotel Full time

We are looking for a reliable and customer-focused Night Porter to join our hotel team. The Night Porter will be responsible for the security and safety of the hotel and its guests during the night shift. This is a full-time position and will require the ability to work on a rotating shift basis.

**Responsibilities**:

- Greeting guests and checking them in or out of the hotel during the night shift.
- Providing excellent customer service to guests and dealing with any queries or complaints that may arise.
- Ensuring the safety and security of the hotel and its guests during the night shift.
- Responding to any emergency situations that may arise, such as fire alarms or medical emergencies.
- Carrying out regular security checks of the hotel and its surroundings.
- Preparing and serving light refreshments to guests during the night shift.
- Setting up and clearing down the breakfast area ready for the morning shift.
- Assisting with any other duties as required by the hotel manager.

**Requirements**:

- Previous experience in a similar role would be an advantage.
- Excellent communication and customer service skills.
- A strong sense of responsibility and attention to detail.
- Good problem-solving skills and the ability to remain calm under pressure.
- A willingness to work on a rotating shift basis, including weekends and public holidays.
- A smart and professional appearance.

Salary and Benefits:

- Competitive salary in line with industry standards.
- The opportunity to work in a friendly and dynamic team environment.
- Training and development opportunities.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Night shift

Ability to commute/relocate:

- Ip256lb: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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