Aftercare Administrator

Job Title - Aftersales Advisor
Job Type - Full time permanent

**Salary**: Depends on Experience

Hours: Mon-Fri 8.30am-5pm (alternative Saturdays 9am-12)
- Company pension
- Life insurance
- Salary exchange pension contributions
- Onsite parking

Job Duties /Details
- Answering incoming customer enquiries
- Collect and report customer feedback to ensure the best customer service is maintained
- Checking and imaging of caravans on arrival
- Booking appointments in person and by telephone
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Outbound bookings
- Sales of service plans
- Upsell with our VHC process

We require someone with the following skills;
- Prior Administrative Experience Essential
- Strong Attention to Detail
- Ability to Work Without Supervision
- Excellent Time Management Skills
- Confident, courteous & professional
- Good communication skills and people skills essential
- Handling all office clerical workload
- Positive can-do attitude

**Salary**: Up to £22,500.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Commission pay

COVID-19 considerations:
Not applicable

Work Location: In person

Reference ID: Aftersales / Service Advisor