Pre-analytical Team Lead
1 month ago
In this role you will provide management and leadership to the Pathology Support Unit team, which includes Phlebotomy and Pathology Reception Services. Applications are invited from individuals who have current or previous experience within healthcare settings and possess leadership and management experience of clinical teams.
To act as lead, performing specialist work within their section of responsibility and advising service leads on service developments required to ensure effective, efficient, and safe practices. To work closely with the phlebotomy and specimen reception leads to ensure that the right staff are in the right place at the right time to provide the required service.
To provide leadership of the pre-analytical Support services within Pathology (to include phlebotomy and specimen reception), directing the work of the support services team in the day-to-day provision of a high quality, effective and efficient service.
Responsible for the day-to-day management of sample collection and processing in the relevant sections to maintain agreed KPI’s
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals
To act as lead, performing specialist work within their section of responsibility and advising the Lead BMS on service developments required to ensure effective, efficient, and safe practices.
To work closely with the phlebotomy and specimen reception Supervisors to ensure that the right staff are in the right place at the right time to provide the required service.
To participate in and support the quality management system, in line with the requirements of UKAS to include:
Facilitating and reporting of audits
Ensuring that QI’s are monitored and reported
Reporting and investigation of non-conformities
Investigation, resolution, and reporting of complaints
To ensure through and effective communication within the team
Ensure that all Standard Operating Procedures are reviewed and updated to ensure compliance with local and national standards (including health and safety requirements)
To write a Quality Report and participate in a monthly quality meeting
To ensure that Trust HR policies are monitored and adhered to including:
Staff sickness (meeting with staff as required)
Absences other than sickness are monitored
Appraisals and personal development plans
Training and competency assessment
Recruitment of new staff
Management of staff with performance issues / concerns
To work with the team to ensure the safe and effective implementation of change management processes
To ensure that equipment is maintained to the required standards of performance and safety contacting external service providers as required
To ensure that stock levels are monitored and maintained
Supervision of the PSU Supervisors and other staff acting as the first line manager for all staff within this team.
Instruct and advise users of the service, including patients as and when required
To monitor and report activity levels.
To maintain an up-to-date knowledge of changes and developments with the pre-analytical sphere.
To maintain the phlebotomy appointment system
**Decision Making**:
Manage the workload of their section, allocating work to their staff to achieve departmental test turnaround standards
Assist other managers with planning and evaluation of the service and recruitment of staff
To write and implement the standard operating procedures for their section and to understand and contribute to other departmental policies and procedures
Instruct and advise user and patients, as required, on issues within their section
Supervision of supervisors, trainee staff, and support staff, acting as first line manager for these staff within the section.
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