Healthcare Support Worker

5 months ago


Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

We would like to recruit a highly motivated, flexible, and enthusiastic Band 3 Healthcare Support Worker into our team. The Centre for Urgent Care (CUC) in Chelsea is an acute assessment unit which cares for patients with acute medical and surgical oncological conditions/emergencies. We work in close partnership with the Acute Oncology Service and other multi-disciplinary teams within the trust. CUC is primarily an ambulatory care setting with an aim to offer same day assessment and treatment, however we also look after patients requiring admission to an inpatient setting.

Previous health setting experience is essential. Main duties include taking patient observations, venepuncture and cannulation, housekeeping, collecting medications, and supporting the nurses, patients and junior members of the team. You will need to have excellent communication skills.

We are committed to staff development & training and the successful applicant will be supported to develop themselves professionally.
- To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.
- To demonstrate the ability to develop a greater awareness and understanding of the needs of patients and work autonomously under supervision of a registered nurse.
- As an integral member of the nursing team work with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For more information, please refer to the job description and person specification.
- To practice the Care Certificate and support junior staff to achieve the standards.
- Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.
- Measuring and recording patients’ height and weight.
- Performing venepuncture and venous blood sampling. After training and assessment of competency.
- Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.
- Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance.
- Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.
- Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided and harm free care is monitored.
- Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others’ practice.
- Demonstrates and understanding of nursing care plans and utilise them in line with Trust policy and procedure.



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