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Accomodation Officer

4 months ago


Cambridge, United Kingdom Summer Boarding Courses Full time

**About The Role**:
**Contract Dates** - 03/07/2024 - 17/08/2024

**The Role**

Accommodation Officers take a key role in providing an exceptional student experience as part of their Summer School course. They will be engaged in the pastoral care and supervision of students alongside the College Mentors. They will be a trusted point of contact and support for students within their accommodation blocks and are responsible for upholding and championing behaviours that we expect to see in our students.

Accommodation Officers need to be highly attentive and well organised in their approach to supervision of students and engaging with behaviour or welfare issues. With students from a diverse range of countries and cultures, it is important that Accommodation Officers have sufficient presence to connect and include students in order to create a fun, welcoming and vibrant atmosphere within their Summer School accommodation

**The Site**

SBC at Cambridge College replicates a city university model based at dedicated university student accommodation giving student a true taste of university living. Students on the college programme are 15-17 and the capacity is 90 students each week.

Ways we support our Accommodation Officers**:

- Fully paid DBS check
- Extensive, paid, on-site training prior to student arrival
- All meals and accommodation included
- CPD and Appraisals
- Staff Wellbeing Initiative
- Access to Employee Assist Programme (EAP)
- Online safeguarding and prevent training
- Professional, fun and supportive environment

**Additional Role Specific Support**
- Paid attendance of a certified First Aid Course

**_Remuneration_**: Paid weekly, one week in arrears. The weekly rate received for Accommodation Officers is £580 PLUS any accrued holiday to be paid at the end of contract)* Food and accommodation are included for all residential SBC staff.

**_ Working Hours:_** **A normal working week for Accommodation Officers will consist of up to 55 hours per week over six working days

Accommodation Officers work six days out of seven and will have one full day off per week.

**Main Duties**:
- Hold responsibility for supervision and pastoral care of students at satellite accommodation blocks.
- Act as team lead within the accommodation block, providing support to the College Mentors and working closely with College Management to ensure that students are supervised and accounted for whilst in accommodation blocks.
- Communicate effectively with other Accommodation Officers, College Mentors and College Management in order to create an accurate and efficient account of student movement on site
- Supervise and support students who are unwell, ensuring that updates on their health are provided to management teams, and recorded in relevant logs
- Lead student meetings to ensure that students are aware of the programme and any changes between daily meetings
- Liaise with the accommodation management and cleaning staff to ensure that rooms are clean for student arrivals, and issues are reported quickly
- Ensure common spaces display key information, working closely with Social Programme team to ensure that information is effectively shared with students
- Provide daily handovers for morning staff and management detailing any behavioural or pastoral issues
- Promote and embody standards of behaviour that we would expect from our students at all times
- Create a welcoming and inclusive environment, in which all students can feel comfortable and cared for from the first point of contact
- Facilitate conversations and communication between students when needed, ensuring that students are creating bonds and friendships with others
- Proactively address student behavioural issues, providing appropriate intervention when necessary
- Remain professional and empathic while dealing with discipline and behaviour management in a positive and constructive manner
- Be committed to the safeguarding and welfare of students at SBC sites
- Attend daily staff meetings alongside College Mentors to update on pastoral issues
- Be responsible for attending to unwell students and chaperoning students on visits to the doctors when necessary
- Keep management teams informed, and keep records of incidents, sickness and medical issues
- Encourage good timekeeping to ensure that all students are in timetabled lessons
- Facilitate laundry operations within the College, assisting students using the weekly external laundry service
- Adhere to all Health and Safety measures (including COVID safety measures, risk assessments and other policies and procedures)
- Help with student transfers to and from the airport for any arrivals and departures
- Be on overnight duty 22:00 - 07:30 up to 6 times per week

**_Please see the attached Job description for a more complete list of the duties associated with the _**_Accommodation Officer_**_ role._**

**About You**:
**SBC PERSON SPECIFICATION**

All members of staff employed by SBC will be expected to bring