Head Waitress/supervisor

1 month ago


London, United Kingdom Hobson's Fish & Chips Full time

**About us**

Welcome to Hobson's Fish & Chips, a respected name in the UK's fish and chips industry. We take pride in being one of the country's top fish and chips restaurants. Exciting news - our 3rd branch is on the horizon, with 2 current locations in Soho & Bayswater and we're on the lookout for exceptional staff to join our team. If you're passionate about delivering the perfect fish and chips experience and are dedicated to excellent customer service, we want to hear from you. At Hobson's, every day is a celebration of deliciousness. Join us and be part of our culinary journey

**Responsibilities**:

- Greet and seat guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Upsell menu items and specials to increase sales
- Provide excellent guest service throughout the dining experience
- Collaborate with the kitchen staff to ensure timely and accurate food preparation
- Deliver food and beverages to tables in a prompt and courteous manner
- Monitor guest satisfaction and promptly address any concerns or issues
- Process payments and provide accurate change to guests

**Experience**:

- Previous experience as a server or in the hospitality industry is preferred but not required
- Strong time management skills to prioritize tasks and ensure efficient service
- Familiarity with culinary terms and menu items to assist guests with their selections
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Excellent communication and interpersonal skills to interact with guests and team members

We offer competitive pay rates £11.50 - £15 p/h, flexible scheduling, and opportunities for career growth within our organization. If you are passionate about providing exceptional guest service, have a strong work ethic, and enjoy working in a dynamic team environment, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £13.00-£16.50 per hour

Expected hours: 40 - 55 per week

Schedule:

- 8 hour shift
- Flexitime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person

Expected start date: 08/05/2024


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