Patient Liaison Officer

7 months ago

Hendon, United Kingdom The Phoenix Practice Full time

As an integral part of the medical reception team and, along with the other Patient Liaison Officers, will have responsibility for the efficient operation of all reception activities, including the front desk, telephone systems, prescriptions, DOCMAN, E-consultations, GP tasks and clarifications, and registrations and patient support. Be Competent at operating a computerised appointment system in accordance with the access protocol. Must possess good communication/customer service skills, good computer skills, experience of working in a team, ability to deal with difficult situations and awareness of customer care and confidentiality.Experience in EMIS Web is would be desirable.

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