Trade Counter Receptionist

4 days ago


Peterborough, United Kingdom Clearview Glaziers Company Ltd Full time

At Clearview we invest in people and provide on the job training. We are a manufacturer and installer of quality windows and doors, together with an installer and supplier of glazing and glass units, and we are looking for an opportunity to grow the team.

We need a special someone to join our admin team on a full-time basis. In this role, you will be our clients’ first point of contact, so a great face-to-face and phone manner is essential. You will have the ability to quickly identify and understand what the customer needs, resolve queries, take messages and pass calls on through the phone system and over the counter.

**Job Role**
- Taking trade orders over the counter and on the phone
- Providing delivery notes for trade customers
- Booking and re-booking appointments
- Informing trade customers with prices, delivery updates and any changes
- Answering and re-directing phone calls in a professional and efficient way
- Provide potential and existing customers with the highest level of customer service and support the wider team
- Manage all queries as necessary in an efficient manner

**The Person**
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Receptionist/Front of House Admin experience (desirable)
- Excellent Microsoft skills in Word, Excel and Outlook, IT literate (essential)
- Good communicative skills (oral and written)
- Honesty and integrity
- Ability to work under own initiative
- Ability to multitask
- Thorough attention to detail
- Must be proactive and able to respond to Ad Hoc tasks
- Planning and organising skills
- Able to communicate effectively with customers and colleagues
- A desire for continuous personal and professional development

**Benefits**
- 20 days holiday plus bank holidays
- No weekends
- Casual dress
- Staff discount

Hours : 7.30am to 5.00pm Mon to Fri (42.5 hours)

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Employee discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Peterborough: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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