Stock Controller
6 months ago
**Mitchell Powersystems are part of the Turner & Co portfolio, a family-owned and controlled group of autonomous companies.**
Mitchell Powersystems is proud to be Dealers, Distributors & Service Partners for some of the world’s leading manufacturers of premium brand Diesel Engines, Generators, Automatic Transmissions, Driveline and Power Solutions.
Together with our world-leading OEM Partners, we are committed to providing you with the best products available in the marketplace, backed up by Genuine Parts and our professional UK-wide Aftermarket Service Support.
As an ISO 9001:2015 Quality, ISO 14001:2015 Environmental and ISO 45001:2018 Occupational Health & Safety Management Systems Certified company, we pride ourselves in offering optimum levels of support for new product sales, parts, service and contract maintenance solutions. Click our QHSE Policy, Prevention of Modern Slavery Statement and our Privacy Policy.
**Main job purpose**:
Be the point of contact and provide direct support to the service team to supply parts as required for service, service quotes and repair jobs.
Liaise with engineers, customers, and suppliers to ensure all parts are identified correctly, sourced, and delivered on time every time in line with customer expectations, service level agreements and internal KPI’s.
Ensure compliance with Quality, Health, Safety and Environmental Systems requirements as defined in the Turner Quality Procedure and Work Instructions.
**Key Duties and Responsibilities**:
- Receipt parts in the system following delivery
- Locate and manage inventory on site and in service vans
- Be the first point of contact for service parts enquiries
- Provide technical parts assistance to accurately identify parts when required
- Support the service teams to obtain accurate price and parts availability
- Identification of alternative suppliers for parts if lead times are unacceptable
- Loading of parts required on to service jobs and quotes when required
- Raise purchase order numbers on the system when required
- Raise Transfer orders when required
- Return incorrect or surplus parts when required
- Always maintain databases and systems accurately all the time
- Maintain and review the work in progress (WIP) to ensure all jobs are being actioned
- Adhere to all internal Quality, Health, Safety and Environmental requirements
- Cover work for the wider team during busy periods and for periods of absence
- Carry out any additional requirements and tasks as requested by your line manager
- Interaction with franchise partners to assist in developing business
- Work with purchasing and the warehouse to ensure we fulfil service orders at the time they require.
- Ensure van stocks are monitored and maintained
- Take the lead at stock take for the stores,vans and lockups throughout the region
- Take responsibility of all stock on site, along with goods inwards and despatch
**Skills, Qualifications and Experience**:
- Good communication skills and the ability to work on your own initiative
- Be an effective team player and actively contribute to our continual improvement culture
- Computer Literate including all MS Office Applications
- Self
- motivation and a positive attitude
- A proactive approach to ensure excellent customer service levels are maintained
- Strong organisational and process skills
- Previous parts administrative experience in the automotive trade is essential
- Excellent attention to detail. Willing to challenge current processes.
- Able to work both in a team or individually
- Ability to complete high volume of work activity
- Ability to work under pressure and prioritise workload
- Knowledge of suppliers locally and nationally to support service operations
- Support PM’s, scheduling and parts availability
**Salary**: £30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Overtime
**Experience**:
- Stock Control: 2 years (required)
Ability to Commute:
- Hayes (required)
Ability to Relocate:
- Hayes: Relocate before starting work (required)
Work Location: In person
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