Bmw Bodyshop Vehicle Damage Assessor

3 weeks ago

Bedford, United Kingdom Group 1 Automotive UK Full time

**Group**_1 _**Automotive**

BMW Bodyshop Vehicle Damage Assessor

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our BMW and MINI Dealership in Bedford is looking to recruit a new BMW Bodyshop Vehicle Damage Assessor

About the position

A large part of the BMW Bodyshop Vehicle Damage Assessor position involves:

- Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner.
- Ensuring you clearly identify and understand the customer’s needs and desires.
- Maintaining a thorough understanding of the full range of competitors’ products and services.
- Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion.
- Liaising with insurance companies / third parties to access necessary claim information.
- Carrying out all estimate follow-ups.
- Handing over completed vehicles ensuring customer satisfaction with work carried out.
- Making sure a constant communication is adhered to at all times with approved repairer.
- Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date.
- Responsibility for work quality and final checking of all vehicles for both the repair and completion stage.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Audatex experience required.
- Strong organisational and multi-tasking skills.
- Confident and professional communication skills.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 9th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

Group 1 employees also benefit from; Company Pension, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Family Planning Policy, Share Save Scheme, Your Birthday Off

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