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Support Coordinator

4 months ago

Durham, United Kingdom Home Group Limited Full time

Support Coordinator - Level 3

Durham and Darlington

Permanent, Full Time (37.5 hpw)

Salary from £22,500 pa, plus Brilliant Benefits

£11.51 per hour if you’d prefer a casual job, Sleep In Shifts of £50.00

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome team as a Support Coordinator. We support our brilliant customers who have complex mental health support needs. We help our them live independently in the community in a flexible and bespoke way to support them to meet their goals and aspirations.

We have opportunities to work in our community and floating support service which we call STEP (supporting tenancies, Enabling People) with our customers who live in a community-based setting in the Durham and Darlington area. We’re also supporting our colleagues across Tees Valley whilst STEP is established there.

You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual needs and aspirations, making sure they meet safeguarding and confidentiality requirements.

You’ll also have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers.

We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe) You’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system. This means that you don’t have to be in the office as you can complete support plans on the go.

To make sure our customers are well supported, it’s important that you’ve had a job in a similar environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use
- When you join as a Support Coordinator, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**Working hours**

Our usual working hours are Monday to Friday, 9am
- 5pm. There may be a requirement for you to work weekends, based on our customers’ needs.

**About our team**

You’ll work alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

Our manager is Lisa who has been with Home Group for over 13 years, so is perfectly placed to support you as you join. There are 2 of us so far in the team and we don’t just love to support our customers, we’re there for each other too

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Casual job?**

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Support Coordinator job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards

**Work Locations***: Durham (Mercury House) Mercury House Belmont Business Park Durham DH1 1TW

**Closing Date***: 11.Jan.23, 5:59:00 PM