Television Licence Field Officer

3 weeks ago

Swansea, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Swansea area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary.
- You will also receive either a company car which includes personal use, or a £3700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with 12 hours to be completed between 4pm-9pm Monday-Friday or anytime at the weekend, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region. Ideally, you will be living in the SA postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence with at least a year of driving experience.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000.
- Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Swansea
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent

  • Field Officer

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Serco Full time £24,102

    Location: Swansea area with travel Salary: £24,102 per annum, Company Car Hours: 37.5hrs pw (Evenings - 5pm to 1pm on a shift/rota basis) Working as a Field Officer for our Electronic Monitoring Service is more than just a job, it's the chance to be a part of something great, to join a team where your contributions are valued, and where you can...

  • Experienced Photocopier

    4 weeks ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen areaDue to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering the...

  • Field Officer

    1 week ago

    Swansea, United Kingdom Serco Plc Full time

    **Location**: Swansea area with travel **Salary**: £24,102 per annum, Company Car **Hours**: 37.5hrs pw (Evenings - 5pm to 1pm on a shift/rota basis) Working as a Field Officer for our Electronic Monitoring Service is more than just a job, it’s the chance to be a part of something great, to join a team where your contributions are valued, and where you...

  • Field Sales Support

    3 weeks ago

    Swansea, United Kingdom Adecco Full time

    Job Title: Field Sales SupportLocation: SwanseaSalary: £15.00/hr PLUS mileage allowance and business insuranceHours: Full-time, 40 hours per week (Monday - Friday)Duration: 4 - 6 weeks Are you an enthusiastic and customer-oriented individual looking for a short-term Field Sales Support position? Our client, a reputable organisation in the area, is seeking a...

  • Field Sales Negotiator

    4 weeks ago

    Swansea, United Kingdom Home Logic UK Full time

    Job description Home Logic £15,000, £90,000 OTE Field sales representative required **Need a NEW CHALLENGE in 2023?** HOME LOGIC is the UK largest spray foam insulation installers We are looking for direct sales professionals to service an abundance of existing customers. Previous successful experience in 'Home sit' sales is not essential as full...

  • Field Sales Support

    2 weeks ago

    Swansea, United Kingdom Adecco Full time

    Job Title: Field Sales Support Location: Swansea Salary: £15.00/hr PLUS mileage allowance and business insurance Hours: Full-time, 40 hours per week (Monday - Friday) Duration: 4 - 6 weeks Are you an enthusiastic and customer-oriented individual looking for a short-term Field Sales Support position? Our client, a reputable organisation in the area, is...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time €28,500

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time €28,500

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Field Operative

    4 weeks ago

    Swansea, United Kingdom Randstad Delivery Full time

    We are currently recruiting for a number of Field operatives to work within the Swansea Area.The role: The position will entail you to travel to multiple areas within Swansea, visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National...

  • Field Operative

    1 month ago

    Swansea, United Kingdom Randstad Delivery Full time

    We are currently recruiting for a number of Field operatives to work within the Swansea Area.The role: The position will entail you to travel to multiple areas within Swansea, visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National...

  • Field Service Engineer

    1 month ago

    Swansea, United Kingdom Premier Technical Recruitment Full time

    Field Service Engineer - Electrically biased Home based - Wales and the South West (ideally based near Swansea, Neath or surrounding area) £35k basic neg dep exp + generous overtime + vehicle + ben - ote c£48k+ year 1. Our client has been established for more than 20 years and specialise in the planned preventative and reactive maintenance, service and...

  • Field Service Engineer

    1 month ago

    Swansea, United Kingdom Premier Technical Recruitment Full time

    Field Service Engineer - Electrically biasedHome based - Wales and the South West (ideally based near Swansea, Neath or surrounding area)£35k basic neg dep exp + generous overtime + vehicle + ben - ote c£48k+ year 1.Our client has been established for more than 20 years and specialise in the planned preventative and reactive maintenance, service and repair...

  • Experienced Photocopier

    4 weeks ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Experienced Photocopier

    4 weeks ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time €28,500

    Job Description Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly...

  • Experienced Photocopier

    4 weeks ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Experienced Photocopier

    1 month ago

    Swansea, United Kingdom Infinity Document Solutions Ltd Full time

    Experienced Multi-Functional Printer Field Service Technician located in the Cardiff to Carmarthen area Due to continued expansion and growth within the managed print sector, Infinity Document Solution is looking for a dynamic and skilled Field Service Technician with a minimum of three years of field experience to join our rapidly expanding team covering...

  • Arrest Officer

    4 weeks ago

    Swansea, United Kingdom Jacobs Enforcement Full time

    **EMPLOYED Arrest Officer - to cover South Wales** Do you enjoy being outdoors and working on your own? Are you confident, self motivated and eager to succeed? Are you ready for a new challenge where no two days are ever the same? **Key Responsibilities** - Planning and organising your own workload - Executing outstanding warrants of arrest, clamping...