Waste and Cleaning Operative

5 months ago

London, United Kingdom Mitie Full time

**Job Title: Waste and Recycling Operative**

**Responsible To: Cleaning Supervisors/Cleaning Manager(s)**

**Location**: W1 Complex & London Sites within Region

**JOB PURPOSE**:
***

To carry out and maintain high standards of waste and recycling collections/cleaning in a professional, competent and safe way in all of the BBC demised areas. As a client facing role operatives must also provide high levels of customer service.

**Key Accountabilities and responsibilities**:

- Carry out all tasks in accordance with the work schedule. To include but not limited to;
- Waste and recycling collections both scheduled and reactive
- Responsible for the collection, sorting and safe disposal of client waste and recycling materials on site. Segregating waste, identifying and storage of recyclables, empty and refresh general & recycling waste bins, regular checks on the condition of equipment & cleanliness of areas
- To maintain the general tidiness, cleanliness and safety of both internal and external areas. Keeping the refuse and recycling compound area tidy, clean and safe
- Replenishment of consumables
- Wiping down surfaces
- Empty/unlock bins
- Periodic/deep cleaning as required
- Assist in ensuring the waste and recycling services meets or exceeds the Service Level Agreements and Key Performance Indicators required by the BBC
- Manage work orders in an efficient and timely manner
- Provide a professional service by ensuring all waste and recycling requirements are available to customers during the required service hours
- Compliance with all relevant Health and Safety procedures, ensuring the requirements of Health and Safety at Work and Environmental legislation are met at all times
- To respond promptly to reactive requests for waste and recycling services required by the customer
- Carry out any reasonable requests from the Cleaning Manager or Supervisors, providing it is within the operative's capability and competency
- Effectively communicate with all colleagues to ensure the smooth running of the Waste & Recycling Service
- Take ownership of Health and Safety for yourself and others at work
- Ensure any appropriate warning signs are always in use
- Observe and comply with site rules and regulations at all times
- Maintain equipment and materials in a clean and safe working order
- Report all machine and building faults to line manager
- Provide assistance according to business needs e.g. lunch cover/annual leave cover etc.
- Respond courteously to customer and management requests
- Undertake any other reasonable duties requested by line managers
- To use a time and attendance system to record working hours
- Wear the correct uniform, clothing, footwear and any personal protective equipment (PPE) that you are issued as identified by risk assessment
- Attend and participate in any training that the company provides for you
- Carry out site tasks using the approved methodology and procedures in line with the specification

**PERSON SPECIFICATION (Experience/Qualifications/Skills)**
- Previous experience is desirable - training will be provided
- Understanding of COSHH
- Flexible/Adaptable and pro-active approach to work
- Friendly and approachable manner
- Excellent communication skills
- Excellent customer service skills
- Ability to work on own with mínimal supervision as well as part of a large team
- Set and maintain very high standards of delivery - attention to detail essential
- Ability to work under pressure in a highly demanding environment

Please note this list is not exhaustive and you will be expected to comply with any reasonable ad hoc duties and requests.

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