Aftersales Administrator

Do you have experience of administration or aftersales in retail?
Are you passionate for building professional relationships with clients?
Are you looking for a customer facing role in luxury aftercare services?
Our Aftersales Consultants are passionate about what they do A team player with a keen eye for detail you will act as a guarantor of excellent ensuring our clients receive an exceptional experience in our Aftersales Department. Taking in repairs, ordering the required parts and assisting clients in understanding their service warrantees you will be working closely with internal and external workshops to ensure aftersales orders are completed in good time and to the expected levels of service.
**About you**
- Experience in an Administrator role within a retail environment
- Highly organized with great attention to detail
- A passion for delivering exceptional customer service
- Experience with handling after sales and repairs
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Strong business acumen and an interest in fine watches

**About us**
Our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand for everything, from finding the perfect luxury watch to revealing some of the latest pieces from the world's most prestigious brands. Our bespoke VIP services allow clients to book an appointment to view selected pieces, in an environment tailored to their own personal needs as well as offering an all-encompassing suite of watch servicing and repairs.
**Rewards**
Here at Watches of Switzerland, alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. The opportunities are endless

**Job Types**: Full-time, Permanent