Travel Advisor

7 months ago


North East Lincolnshire, United Kingdom Rapid Travel Group Full time

**TRAVEL ADVISOR**

**JOB DESCRIPTION**:

- The overall role of a travel advisor is to book travel reservations for our valued customers. Creating bespoke itineraries, whilst keeping in line with our customer's Travel policies. This will involve searching for the most cost-effective travel solutions tailoring each booking to their requirements. Bookings will include Hotels, Self-catering, Car Hire, Ferries, Rail and Flights._
- There is an opportunity for progression with your learnt experience to develop your career into other positions within the business._

**ROLES & RESPONSIBILITIES**
- _To complete reservations at the point of sale, accurately and efficiently._
- To provide excellent customer service and always exceed expectations
- _To support other members of the team_
- Provide solutions and advice to customers

**Details About us**

Rapid Travel Group are a Travel Management company, servicing customers in the construction industry with their travel & Accommodation requirements throughout the UK & Europe. A fast-growing company that is driven by customer service and company culture.

**SUMMARY**
- _Salary £20,900-£25,000 plus extras_
- _9:00 - 17:30 Monday to Friday_
- _45-minute lunch and two 15-minute breaks_
- _Hybrid working_
- _Employee perks and benefits_
- _Paid on call rota_
- Hybrid working. 1 days of each month will be spent working in the office and the rest of the time working from home_
- On-call rota
- you will be required to be on call once every 8 weeks on average, Monday-Sunday, you will receive additional pay for this_
- Full training will be provided in the office and from home_

**Skills required**
- _Attention to detail_
- _Work well under pressure_
- _Able to work from home_
- _Work well to a deadline exceptional customer service, conversation and relationship skills_
- _Computer literate_
- _Be able to multi-task_

**Desirables**:

- Working in the construction or hospitality sector_
- Travelled frequently using services such as hotels, self-catering, rail, ferries and flights_

**BENEFITS AND PERKS OF THE JOB**
- _YuLife rewards_
- _25 days holiday plus bank holidays_
- _Discounts on Travel for personal trips_
- _Health and mindfulness programme_
- _Shorter days when on-call_
- _Mental health councelling_
- _A day off for your Birthday_
- _Open door policy with management_
- _Competitive salary_
- _Staff lunches, meet-ups and team building_
- _Work from home Flexible hours*_
- _Extended lunch break A fabulous team and lots more..._
- _Star of the month_

**About us**:

- Rebecca, Karl and Linda are the founding members of RTG._
- " Rapid has grown incredibly fast since we started in 2012, and a big part of that success is thanks to our amazing team"_

**Salary**: £20,900.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in North East Lincolnshire

Reference ID: Travel Advisor 181022


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