IT Apprenticeship

Are you fascinated by the world of technology and its potential to transform organizations? Do you have a keen interest in both IT systems and the legal domain? If so, the Chartered Institute of Arbitrators (CIArb) has a unique opportunity for you as an IT Support Apprentice.

As an apprentice at CIArb, you will embark on a dynamic journey that blends information technology and legal arbitration. This apprenticeship will provide you with hands-on experience, skill development, and a deep understanding of how IT systems are integrated to support the modernization and efficiency of arbitration processes.

In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Support with troubleshooting issues using tools such as Microsoft 365 and Azure
- Update and prepare laptops/PCs
- Learn to handle IT case workload and support IT customers progressing to more complex casework under supervision and eventually on your own
- Working on Business Systems, supporting more senior colleagues, initially learning to test and resolve systemic problems and how to correctly reconfigure test, and save changes.
- Participate in cross-functional IT business projects or activities alongside your manager or supervisor, who will support your learning.

Full training and support will be provided by your workplace mentor and from the Baltic team.

**Salary, Hours** **&** **Benefits**:

- Monday - Friday 9:00 AM - 5:00 PM
- £21,749 Per annum
Hybrid working role (3 days in the office, 2 at home)
- 25 days holidays plus bank holidays
- Season ticket loan
- Cycle-to-work scheme
- Gym Membership
- Perk Box (employee money-saving platform)
- Flexible working hours
- Social events e.g. Christmas party, summer party, International day, Charity events

**Desired Qualities, Skills, and Knowledge**:

- Polite, courteous, and a team player
- Maintain a strong desire to go above and beyond
- Self-motivated
- Excellent timekeeping and customer service skills
- Act with integrity and respect at all times
- GCSE Grade 4/C in Maths and English or Level 2 Functional Skills

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Apprenticeship.

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- London

Postcode
- WC1A 2LP

Programme
- ICT Support Technician - Level 3

Salary
- £21,749.00

Reference
- JO-2308-13665