Student Engagement Officer
7 months ago
Birkbeck, University of London, is seeking a talented Student Engagement Officer to support the academic activities of the Faculty of Humanities and Social Sciences and the schools therein.
Particularly, you will work with teaching staff and with professional and support colleagues across the College, especially with Programme Managers and those in Student Support Services, to support students.
As Student Engagement Officer, you will monitor the engagement data of students in the faculty, contacting students at risk of non-progression or non-continuation and set up measures to help them to re-engage and succeed. This will include onward referral where necessary to ensure that they receive personalised and targeted interventions to meet their engagement and welfare needs.
You will be required to adopt a flexible approach to work and must be willing to become involved in projects within the Faculty of Humanities and Social Sciences to enhance progression rates and study outcomes.
**Ideally, you will have**:
- Understanding of the needs of a diverse student body and of current issues and trends in the higher education sector
- Understanding of confidentiality and safeguarding when dealing with vulnerable students, including knowledge of data protection issues
- Good verbal and written communication skills with the ability to work sensitively with other people’s needs.
If this sounds like the role for you, then we would love to hear from you.
**Remuneration**
£32,962 rising to £37,143 per annum. Grade 5 on the College's London Pay Scale.
The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.
**Terms and Conditions**
**Enquiries**
- Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London._
- We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes._
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