Receptionist/administrator - Portsmouth

4 months ago


Portsmouth, United Kingdom Steeper Full time

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have an exciting opportunity for a Receptionist/Administrator to join our existing team in Portsmouth.

The Role:
Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.

**Responsibilities**:

- Welcoming and booking in/out all patients and visitors that attend
- Booking patients appointments for all departments face to face and via telephone
- Answering and making telephone calls
- Filing notes and returning notes to medical records
- Preparing clinics
- Booking transport
- Checking and actioning mailboxes
- Registering referrals
- Taking control of clinic lists during the event of a fire/emergency
- Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures
- Keeping all patient details up to date on Meditech
- Stock take on site when required
- Support clinical staff when required (e.g. Chaperoning)
- Taking minutes in meetings
- Maintain MPK documentation
- Posting out goods
- Running and maintaining reports from Meditech (e.g. PPM, No notes check)
- Cover stores when required
- Any other administrative duties as directed

What we are looking for:

- Competent in multitasking and working well under pressure.
- Reliable and time efficient
- Excellent attention to detail
- Previous customer service experience and dealing with the public
- Good phone manner

What we offer in return:

- Competitive salary
- Incremental holiday allowance (rising with service)
- Free parking
- Canteen onsite
- Employee discount platform
- Employee Assistance Programs
- Qualification support
- Flexible working
- Refer a friend incentive
- Cycle2work scheme
- Continuous professional development plans with internal and external training and courses available

Pay: £22,500.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RAF889



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