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Motor Claims Handler
4 months ago
Magna Accident Services is a Credit Hire Company based in Ingham, approximately 13 miles from Lincoln and 10 miles from Gainsborough. We offer free onsite parking and encourage car sharing when suitable. We are a family business, and many in our team have been with us for more than 10 years. Our business has experienced recent growth and we are looking for the right people to join us as we expand further. We would like to hear from anyone who excels in customer service and has proven experience within administration. Although previous experience working in claims in advantageous, a role within our company would suit anyone with the confidence, enthusiasm and willingness to learn. As our business does grow, there will be opportunities to progress within departments and the company.
Magna provide a package of services following a non-fault road accident. As a Motor Claims Handler you will be involved in all aspects of claims monitoring.
**Particular Responsibilities**:
- Taking details of new claims from clients and gathering information to allow you to assess liability.
- Using a bespoke claims management system to record all information and progress and manage each claim.
- Adhering to given processes in the handling of both your own claims and assisting to progress those of other members of the claims team.
- Liaising with clients, referrers, insurers and solicitors to ensure correct progression of files.
**Key Attributes**
- Ability to deal with a variety of tasks effectively.
- Attention to detail.
- A calm and methodical approach to work.
- An ability to prioritise effectively.
- Willingness to be flexible and work as part of a team.
- Superb customer service skills
- Enthusiastic and keen to succeed.
- Able to remain calm and approachable with both colleagues and clients even in stressful circumstances.
- You must be able to demonstrate the ability to cope within a fast-paced environment.
- Sound computer knowledge
If you are looking for a change in career and enjoy working in a fast-paced environment, then please send a covering letter with your CV to explain why you would like to join Magna.
**Job Types**: Full-time, Permanent
**Salary**: £21,500.00-£23,500.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location