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Controls and Governance Administrator

1 month ago

Douglas, United Kingdom Zurich Insurance Full time

**Location: Isle of Man**

**The opportunity**:
We currently have an opportunity available for an individual to support our Operational Risk and Controls Framework and Operational Oversight Functions. This is to ensure the business remain compliant with Group Mandated controls as well as local policies, guidelines, and regulations.

You will be supporting business wide control owners and teams to continuously maintain and improve on the control environment and embed the culture of effective processes and controls.

**Key responsibilities**:

- Understand Key Operational Functions and Processes to perform appropriate oversight and propose improved or revised processes.
- Perform and support Compliance and Oversight of the Business Resilience Framework and its delivery and development.
- Identify and escalate appropriate opportunities for improving business performance, with a focus on service delivery, governance, controls, and cost efficiency.
- Exposure and Support (as a Shared Service) to the broader business to communicate and translate the Group requirements across all business functions under the ICIF/GTO Framework.
- Ensure any Regulatory, 2nd Line, and 3rd Line deliverables are overseen and met timely and accurately with such delivery recorded and managed through appropriate MI.

**Your skills and experience**:

- Excellent verbal and written communication skills.
- Organisational, planning and prioritisation skills for individual workloads, business initiatives and projects.
- Good analytical and problem-solving skills, able to develop original and creative solutions to complex problems.
- Maintains and builds own momentum, delivers under pressure with multiple stakeholders and competing priorities.
- Ability to work in a fast-moving, fluid and challenging environment.
- Be numerate, hardworking and enthusiastic with an ability to take ownership and responsibility for customers and own actions.
- Basic knowledge of Audit interactions.
- Basic knowledge of Risk & Controls and Business continuity.

**Who are we?**

We are Zurich International Life

We support our fellow business units who provide life and savings products to markets around the world. Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry.

We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust.

This role is based in our state-of-the-art Isle of Man office alongside a further 300 employees at this location.

**Why Zurich?**

Aside from our fantastic office space, which we demonstrate in our video, we have a great benefits and reward package; here are just a few of the things that could be yours
- 25 days holiday plus an additional 3 days paid volunteering and buy and sell options
- 12% non-contributory pensions scheme
- Private medical cover
- Life cover
- Career development opportunities in the Isle of Man and wider Zurich business
- Talent Programmes to accelerate career paths
- Free car parking
- Flexible working
- Free monthly exercise classes
- Free fruit on a weekly basis

**Please take a look at the video for an insight into Zurich**:
**So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

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