Administrator (Work Experience) 0.5fte / 18.5 Hours

2 weeks ago


Sheffield, United Kingdom Sheffield Hallam University Full time

BESE is Sheffield Hallam’s gateway for business engagement, responsible for triaging enquiries, identifying potential new customers and managing relationships to support businesses to understand their challenges and introduce them to relevant solutions and products, in turn creating new opportunities for staff and students. BESE enables Sheffield Hallam to be a truly creative and constructive partner, enhancing economic growth, educational health and the quality of life in our region by providing:

- Employability and enterprise opportunities for students and graduates
- High-level skills solutions, problem solving and innovation opportunities for employers through a strong understanding of our products, people and performance.
- A focal point for the University’s input to the regional economic and skills development agenda

**The role**

You will share responsibility for the delivery of specialist administration relating to a variety of different types of work experience, e.g. Curricular (Applied Projects, Short Placements), Undergraduate Sandwich Placements, Postgraduate Work Experience, and international work placements.

As an Administrator (Work Experience), you will work collaboratively to support the administration of work experience related activity as part of the University’s Work Experience team; which is comprised of the Senior Work Experience Manager, Work Experience Manager, Work Experience Coordinators, Work Experience Specialists and Administrators (Work Experience).

You will be comfortable in speaking to a range of different stakeholders, including: students, external work experience providers (e.g., clients, employers etc.), Professional Services colleagues and peers to deliver first-line advice, respond to queries and deliver an appropriate level of customer service according to the standards set by your line manager and other managers as required.

You will be able to undertake work independently and deliver to specific deadlines, and comfortable in working in a fast-paced environment with conflicting priorities; escalating issues for awareness and/or action by more senior colleagues, e.g. Work Experience Specialists, Coordinators etc.

A passion for the value of real-world experience would be greatly beneficial to the understanding of the work of the team and the continuous improvement of our services.

The University is unable to sponsor the employment of international applicants in this role.



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