Receptionist

The receptionist is the first person that visitors will meet when arriving at the Great Ryburgh head office. The role is to welcome visitors to the site, and manage visitor sign in. The receptionist will also be responsible for answering and directing telephone calls, managing general enquiries and sorting daily post. As part of the role, the receptionist will arrange and take delivery of courier packages, ensure stationary is stocked and manage meeting room bookings and requirements. The role is a full time position working at head office, with a requirement to work from the office full time.

**Duties**:

- To greet and sign in any external visitors and notify the relevant person of their arrival.
- To manage the diary/timetable for booking of CSU meeting rooms and provide refreshments as required.
- To source and book the most suitable option for courier packages. To arrange collection of parcels and sort parcels arriving by courier.
- To open and sort daily post arriving at reception.
- To ensure that there is sufficient stationary in the stationary cupboard and order as necessary. To source specific stationary/office equipment as requested.
- To assist the Customer service team where required by contacting customers as and when necessary to take payment for orders. Any other reasonable tasks required to assist with customer service.
- Assist with booking of travel for Crisp Staff and visitors where appropriate. Assist with booking and organisation of events such as training courses and open days.
- Maintain a diary of director travel and where about to communicate to the wider company as required.

**Experience**:

- Clear and confident telephone manner
- Ability to understand and use a variety of computer based systems
- Good interpersonal skills
- Experience operating a reception desirable but not essential

**Job Types**: Full-time, Permanent

Pay: Up to £22,750.00 per year

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Signing bonus

Ability to commute/relocate:

- Fakenham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person