Spa/cafe Butler
5 months ago
**Spa/Cafe Butler (18 yrs +)**
**Position Details**
Job title: Spa Butler (Luxury Spa due to open soon)
Company**:The Cairndale Hotel & Spa**
Location**:Dumfries, South West Scotland**
**Job Type**: Various Full-Time & Part-Time, competitive salary (Real Living Wage Employer)
**Why Join the Cairndale Hotel & Spa**
The Cairndale Team is looking for vibrant personalities to join our expanding team in our new Spa & Café Bar.
If you have the passion, the charisma and the customer service skills to treat our guests to unforgettable experiences..**We want you**
**Job Types**: Full-time, Part-time, Permanent
Pay: £12.00 per hour
Expected hours: 8 - 40 per week
**Benefits**:
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Night shift
- Weekend availability
**The role of our Spa/Café Butlers**
Our Spa/Café Butlers will ensure that our clients experience is up to the standards of our Brand by dealing with them directly addressing the details behind the scenes to go above and beyond the client’s expectations. You will assist all clients with Spa/Spa Café related information, giving them personal attention, anticipating their needs and being an escort to and from appropriate facilities. You will also hold in depth knowledge of all Spa and Spa Café Facilities.
You will work in close contact with all other hotel teams to ensure a smooth and consistent service at all times, promoting positive colleague relations that encourages open communication, trust, mutual respect and continuous feedback. You will report to Spa Facilities Manager.
- Greet all arriving and departing guests by name, inquire about their level of satisfaction of the services and maintain positive relations at all times
- Speak to guests and staff using clear and professional language
- Comply with Spa brand standards
- Recognise arrivals of all clients in the Hotel Spa & Café, providing world class service
- Responsible for driving the client experience and communication amongst the colleagues orchestrating a smooth client sequence delivery
- Ensure client preferences and special requests are recognised and accommodated to the best of the Hotel’s abilities
- Deal with client requests with discretion and urgency
- Maintain the provision of amenities and towels, including the stocking of fresh ones and collection of used ones and deliver them to the needful points. Roll and stock towels in guest areas as per the standards, this includes but not limited to other Spa areas
- Maintain highest levels of customer service whilst serving guests and clients in the Spa Café/Bar
- Knowledge of Spa reservations systems, POS System, operation and control system
- Ensure treatment area lighting and music levels are correctly set and maintained
- Maintain the appearance and cleanliness of all Spa facilities including prep, treatment areas, all client access areas and offer support to wider Spa Team where needed
- Wash, mop clean and disinfect all areas of the spa and spa café, including pool, fitness areas, showers, bathrooms, reception, wet and thermal areas, guest lounges, and staff prep areas, kitchen and bar areas and also in the treatment rooms when asked to support
- Clean and restock and maintain spa lockers after use as per brand standards
- Record daily tasks such as pool temperature checks, pool water testing, and Sauna & Steam room temperatures within guidelines set out by Spa Facilities Manager
- Ensure all record keeping is in line with GDPR guidelines
- Promote rules and regulations of spa facility
- Through proper training, provide first aid and assistance to any guest should they become unwell or injure themselves within the facility until the arrival of emergency services
- Must be eligible to work in the UK (Sponsorship is not available on this specific role)
- Must have strong English communications skills both written and oral
- Punctual and reliable
- Sense of urgency
- Have a yes, yes, yes mentality and a can do attitude and passion to give first class service
- Experience within luxury, wellness or similar role highly desirable
- Enthusiastic and committed to delivering exceptional client service
- Able to work within a team
- Previous experience in hospitality or service based industry is desirable
- Move, lift, carry, push, pull and place objects safely in line with manual handling guidelines without assistance
- First Aid Certification is desirable but not essential
**Job Types**: Full-time, Part-time
Pay: From £12.00 per hour
Expected hours: No less than 24 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Work Location: In person
Reference ID: SPAButler
-
Cafe Bar Assistant
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Cafe Bar Assistant**: Location Dumfries Department: Cafe / Bar Job type: Permanent **Salary**: £11.44 Job ref: 031477 Published: about 4 hours ago Job Title : Cafe Bar Assistant Hours : 16 Rate of Pay : £11.44 Location : Dumfries About the Role There is a requirement to assist with the preparation and serving of meals and so an awareness of safe...
-
Cafe Bar Assistant
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Cafe Bar Assistant**: Location Dumfries Department: Cafe / Bar Job type: Permanent **Salary**: £10.42 Job ref: 022890 Published: 34 minutes ago Job Title : Café Bar Assistant Hours : 24 hours across 3 days Rate of Pay : The rate of pay offered for this role is £10.42 per hour for over 21s and NMW for under 21s Location : Dumfries About the...
-
Front of House Assistant
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Front of House Assistant**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: £10.42 Job ref: 022889 Published: about 2 hours ago Job Title : Front of House Assistant Hours : 16 Hours across 2 days Rate of Pay : The rate of pay offered for this role is £10.42 for over 21s and NMW for under 21s Location :...
-
Front of House Assistant/receptionist
6 months ago
Dumfries, United Kingdom Bannatyne Full time**Front of House Assistant/Receptionist**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: 10.42 Job ref: 028937 Published: about 4 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.42 per hour for over 21s and NMW for under 21s. Location : Dumfries About the Role We are...
-
Front of House Assistant/receptionist
6 months ago
Dumfries, United Kingdom Bannatyne Full time**Front of House Assistant/Receptionist**: Location Dumfries Department: Front of House / Reception Job type: Permanent **Salary**: 10.42 Job ref: 030337 Published: about 3 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.42 per hour Location : Dumfries About the Role We are currently looking for a Front of House...
-
Membership Advisor
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Membership Advisor**: Location Dumfries Department: Memberships / Sales Job type: Permanent **Salary**: £10.42 Job ref: 022668 Published: about 3 hours ago Job Title :Membership Advisor Hours : 16 Hours across 2 Days Rate of Pay : £10.42 per hour Location : Dumfries About the Role Applications are invited for a part time Membership Advisor at...
-
Fitness Advisor
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Fitness Advisor**: Location Dumfries Department: Fitness Job type: Permanent **Salary**: £10.62 Job ref: 022667 Published: about 2 hours ago Job Title : Fitness Advisor Hours : 40 hours across 5 days Rate of Pay : £10.62 Location : Dumfries About the Role Are you a highly motivated and enthusiastic individual who strives to give the best...
-
Fitness Advisor
6 months ago
Dumfries, United Kingdom Bannatyne Full time**Fitness Advisor**: Location Dumfries Department: Fitness Job type: Permanent **Salary**: £10.62 ph Job ref: 029297 Published: 32 minutes ago Job Title : Fitness Advisor Hours : 16 Rate of Pay : £10.62 ph Location : Dumfries About the Role Are you a highly motivated and enthusiastic individual who strives to give the best customer service...
-
Fitness Advisor
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Fitness Advisor**: Location Dumfries Department: Fitness Job type: Permanent **Salary**: £11.65 Job ref: 036041 Published: about 3 hours ago Job Title : Fitness Advisor Hours : 16 hours per week Rate of Pay : £11.65 per hour Location : Dumfries About the Role Are you a highly motivated and enthusiastic individual who strives to give the best...
-
Female Cleaner
5 months ago
Dumfries, United Kingdom Bannatyne Full time**Female Cleaner**: Location Dumfries Department: Membercare / Domestic Job type: Permanent **Salary**: 10.42 Job ref: 028277 Published: about 2 hours ago Job Title : Female Cleaner Hours : 8 Hours a week Rate of Pay : £10.42 per hour or NMW for under 21 years Location : Dumfries About the Role Applications are invited for a Membercare Assistant to...
-
Female Cleaner/member Care Assistant
6 months ago
Dumfries, United Kingdom Bannatyne Full time**Female Cleaner/Member Care Assistant**: Location Dumfries Department: Membercare / Domestic Job type: Permanent **Salary**: 10.42 Job ref: 024917 Published: about 4 hours ago Job Title : Female Membercare Assistant Hours : 8 Hours across 1 days Rate of Pay : £10.42 per hour Location : Dumfries About the Role Applications are invited for a...
-
Fitness Advisor
2 months ago
Dumfries, United Kingdom Bannatyne Health Club Full timeFitness Advisor - DumfriesJob Title : Fitness Advisor Hours : 16 Rate of Pay : 11.65 ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a...
-
Fitness Advisor
3 months ago
Dumfries, United Kingdom Bannatyne Full timeJob Title : Fitness Advisor Hours : 16 Rate of Pay : £ ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference,...
-
Fitness Advisor
1 month ago
Dumfries, United Kingdom Bannatyne Health Club Full timeFitness Advisor - DumfriesJob Title : Fitness Advisor Hours : 16 Rate of Pay : 11.65 ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a...
-
Fitness Advisor
2 days ago
Dumfries, United Kingdom Bannatyne Full timeJob Title : Fitness Advisor Hours : 16 hours per week Rate of Pay : £ ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make...
-
Fitness Advisor
2 hours ago
Dumfries, United Kingdom Bannatyne Full timeJob Title : Fitness Advisor Hours : 16 hours per week Rate of Pay : £ ph Location : Dumfries Are you passionate about fitness and helping others achieve their health goals?Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team.If you have a commitment to excellence and a desire to make a...
-
Membership Advisor
4 weeks ago
Dumfries, United Kingdom Bannatyne Health Club Full timeMembership Advisor - DumfriesJob Title : Membership Advisor Hours : 24 hours per week Rate of Pay : 11.44 ph Location : Dumfries Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness...
-
Sales Manager
4 weeks ago
Dumfries, United Kingdom Bannatyne Health Club Full timeSales Manager - DumfriesJob Title : Sales Manager Hours : 40 hours per week Rate of Pay : 12.30- 13.00 ph Location : Dumfries Are you a dynamic and results-driven sales professional with a passion for health and wellness? Bannatyne, a leader in the health and fitness industry, is looking for a talented Sales Manager to join our team. If you have the...
-
Sales Manager
4 weeks ago
Dumfries, United Kingdom Bannatyne Health Club Full timeSales Manager - DumfriesJob Title : Sales Manager Hours : 40 hours per week Rate of Pay : 12.30- 13.00 ph Location : Dumfries Are you a dynamic and results-driven sales professional with a passion for health and wellness? Bannatyne, a leader in the health and fitness industry, is looking for a talented Sales Manager to join our team. If you have the...
-
Membership Advisor
4 weeks ago
Dumfries, United Kingdom Bannatyne Health Club Full timeMembership Advisor - DumfriesJob Title : Membership Advisor Hours : 24 hours per week Rate of Pay : 11.44 ph Location : Dumfries Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness...